콜플레이 - AI 음성 상담 롤플레이 연습

playmore, Inc.

About this app

"The core of consulting and sales capabilities is ‘conversation experience.’"

Since every customer is different and there are no fixed answers, it is difficult to overcome the tension of real-world situations through practice involving only reading scripts or awkward role-playing with colleagues. Before meeting real customers, you need a safe and perfect practice space where failure is acceptable.

Amigo CallPlay is a practical AI call role-playing platform that allows you to train by listening and speaking with 'real voices.'

It is not a chatbot that simply spits out fixed answers. You can conduct realistic mock consultations—from the first meeting to proposals and closing—by conversing with a multi-dimensional AI that argues and delays decision-making just like a real customer.

Key Features of CallPlay

- Lively AI Voice Conversation: It provides an immersive experience similar to actual consultation, including dialects, accents, and emotional voice tones, as well as response speed and the ability to interrupt during calls.

- Equipped with Diverse Customer Personas: You can develop customized response skills by selecting from dozens of customer types you might encounter in the field, such as indifferent customers, skeptical customers, and customers with many questions.

** - Provides a guide that connects to the actual flow: Real-time consultation flow guides and reference materials are displayed on the screen, allowing even beginners to practice without losing context.

- Meticulous AI feedback for every call: Once the practice is finished, it immediately provides a personalized coaching report covering the call summary and replay, whether key QA items were passed, and feedback on initiative and counter-argument response.

Who is this app for?

- Insurance and Financial Planners (Highly Recommended): Those who want to overcome customer rejection and increase the probability of closing deals based on professional scenarios involving coverage analysis and coverage design.

- Sales Representatives: Those who want to develop communication skills to flexibly handle various customer reactions encountered during cold calls and sales pitching.

- Call Center and Customer Service Agents: Those who want to respond flawlessly without getting flustered, even when faced with difficult customers or a barrage of questions.

- Organizational Managers and Training Managers: Those who want rapid onboarding of new employees and the maintenance of consistent call quality across the entire team.

Recommended for teams seeking rapid onboarding and results.

- Rapid Onboarding: Through unlimited voice conversation training, new employees overcome their fear of real-world situations and achieve results quickly.

- Powerful Crisis Management: Develop an unwavering mental fortitude in front of any customer through repeated practice with demanding personas.

- Efficiency in Training Operations: Significantly reduces the burden of repetitive role-play coaching for managers, allowing them to focus on their core duties. Corporate & Organization Adoption (Request B2B Demo)

Hundreds of agents are already training with Amigo CallPlay. Create a customized training environment perfectly tailored to your product scenarios, customer personas, and sales strategies.

- Adoption Inquiry & Demo Request: https://callplay.ai/welcome

- Other Inquiries: [e-mail]

Terms of Service: https://playmoreai.notion.site/callplay-terms-of-use

Privacy Policy: https://playmoreai.notion.site/callplay-privacy-policy