
Chrinestte Collado
I initially loved this app for its convenience and ease of use while abroad. However, after returning to the Philippines, I found I cannot renew my SVN. Customer service confirmed this is normal, but now I cannot withdraw, send, or transfer funds tied to my account. This location restriction creates a serious inconvenience. I hope the developers allow SVN renewal regardless of location to ensure users can access their accounts and complete transactions.
1 person found this review helpful
PLDT Global Corporation
March 12, 2026
Hi Bossing Chrinestte, Sorry to hear that. We understand how frustrating this could be. Please know that this is not the experience we want you to have in TINBO. Please reach out to our TINBO FB page, and we’ll assist you further. Our Customer Service Agent is available 24/7, here’s the Facebook Link: https://www.facebook.com/tinbo.ph.

Verano Natad
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The service and model itself are actually good, but the app is practically unusable. I reached out to Tinbo through Facebook Messenger on March 29, 2025, and was advised to use the website instead. More than a year later, as of writing this review, the app still has not been fixed. When trying to log in using my registered email address, mobile number, or the “Continue with Google” option, the sign-in constantly fails and says the credentials are invalid. This makes the app impossible to use.
1 person found this review helpful
PLDT Global Corporation
May 15, 2026
Hi Bossing Verano, sorry to hear that you're having trouble with the app. Please contact us through TinBo Philippines Facebook Page, and we'll be glad to help you resolve the issue.

Maria Tagalag
This App is useless and totally scam. there is no option to see all transaction payment. and when you asked help with assistance, they cant help you at all. time wasted. money wasted. dont be fooled with this app
1 person found this review helpful
PLDT Global Corporation
March 7, 2026
Hi Bossing Maria, we’re sorry for the experience you had. This is not the experience we want for our users. If you need further assistance, feel free to reach out to us at https://www.facebook.com/tinbo.ph/. Thank you.