Plus0

Softnames Technology

About this app

Plus0 is an AI-powered business communication platform that helps organizations manage customer interactions, AI phone calls, branches, employees, appointments, and Plus0 Desk experiences from one application.
AI Telephony
Configure and manage AI-powered business phone experiences.
With Plus0, businesses can:
• Configure AI voice agents for incoming calls
• Provide callers with business information
• Route calls based on business requirements
• Manage supported business phone numbers
• Configure branch-specific call experiences
• Support multiple branches and locations
• Review call activity and conversations
• Access call recordings when available
• Provide automated responses to common customer questions
• Support appointment and customer-service workflows
AI voice agents can operate outside normal business hours based on your organization’s configuration.
Plus0 Desk
Plus0 Desk provides an AI-assisted reception experience for compatible devices.
Businesses can configure:
• Reception greetings
• Wake-up messages
• Customer assistance options
• Button text and appearance
• Branch and business information
• Frequently asked questions
• Products and services
• Visitor and customer assistance
Plus0 Desk can be used in offices, retail locations, hotels, clinics, service centers, reception areas, and other customer-facing environments.
Business and Branch Management
Manage information used by your Plus0 services, including:
• Organization information
• Business entities
• Branches and locations
• Working hours
• Products and services
• Employees
• Frequently asked questions
This information can be used by configured Plus0 AI services when assisting customers.
Employee and Appointment Settings
Configure:
• Employee information
• Appointment availability
• Meeting types
• Appointment duration
• Scheduling buffers
• Approval settings
• Phone and online meeting options
Availability of appointment features depends on your organization configuration.
Phone Number Management
Manage supported business phone numbers connected to your Plus0 account. Number availability depends on your subscription, country, and telecommunications service availability.
Conversations and Activity
Review communication activity associated with your organization, including:
• Call activity
• Conversation details
• Call recordings
• Branch information
• Customer interaction information
Available information depends on your organization, subscription, and configured services.
Reports and Business Insights
View information about activity generated through Plus0 services to understand how your organization handles customer interactions. Reporting capabilities may vary depending on your subscription and enabled services.
Subscription and Billing
Manage supported account and subscription features, including:
• Subscription information
• Billing details
• Payment methods
• Available plans
• Usage information
Some features require an active Plus0 subscription.
Notifications
Receive supported notifications related to your Plus0 account, subscriptions, billing, and services.
Multi-Language Support
Plus0 supports multiple interface languages and can be configured for organizations operating across different markets. AI language capabilities may vary by service and configuration.
Built for Different Businesses
Plus0 can be configured for:
• Offices
• Retail businesses
• Restaurants
• Hotels
• Clinics
• Service centers
• Corporate offices
• Customer-service teams
• Sales teams
• Multi-branch organizations
Service Availability
Some features require an active subscription, supported telecommunications services, internet connectivity, compatible hardware, or third-party service availability.
Features, phone-number availability, AI capabilities, and supported services may vary by country, subscription, and organization configuration.

What’s new

We regularly update Plus0 to improve performance, reliability, and overall user experience. This release includes enhancements and bug fixes to help keep everything running smoothly.