iDplus

Palestine Monetary Authority

About this app

iDplus is the official mobile application approved by the Palestine
Monetary Authority (PMA). It provides citizens and residents of
Palestine with a secure and easy way to create and manage their
Financial Digital Identity (FDID) and complete electronic Know Your
Customer (eKYC) procedures remotely — without the need for physical
presence or paper documents.
With iDplus, participating financial institutions can verify their customers’
identity using their facial recognition technology. The mobile application
enables secure login to participating financial institutions mobile
applications and facilitates customer onboarding and authentication for
various financial services.

Ratings and reviews

It is quite impressive how a login system can be designed to fail this badly. Preventing access because of unrelated applications on a user’s phone shows a remarkable misunderstanding of both security and logic. One can only assume this rule was implemented without proper education, testing, or professional oversight. If this is considered a “security feature,” then the bar for technical competence here is clearly set very low.

app doesn't respond with the phone's set mode, notifications and app login jingle play even when on "silent/vibrate". sometimes, the app doesn't successfully switch to the banking app after successful authentication.

I can't register. it's notifying me with wrong id, but I'm sure that I entered it right.

What’s new

Performance improvement, new features and enhanced customer experience