PMS Tools: Property Operations

PMS Tools

About this app

PMS Tools is the operations app for property managers who run holiday and short-term rentals. Your whole team works from the same live data on the phone, at the property: cleaning supervisors, inspectors, maintenance, office staff and managers.

New to PMS Tools? Start a 15-day free trial at pmstools.com. No credit card. Unlimited users.

Already a customer? Sign in with the email and password your company gave you. PMS Tools is a business app, so there is no public sign-up inside the app. What you see depends on the modules your company uses and your role.

TODAY AT A GLANCE
• Today's check-ins and check-outs, your tasks, active jobs and anything overdue
• Daily handover for the team and alerts that need someone to act
• Push notifications when a task is assigned to you, when something is due and when a job needs approval

TURNOVERS AND INSPECTIONS
• Turnovers created automatically from your reservations
• Check-out inspections item by item, with photos and a walk-around video
• Problems reported by cleaners and inspectors land in an Issues inbox. Turn them into a job or a task, or close them

MAINTENANCE AND SUPPLIER JOBS
• Open a maintenance job for one or several properties, with photos
• Quotes, site visits, owner approvals, supplier invoices and payments on one timeline
• Control Centre: every job and what needs attention next

TASKS AND CALENDAR
• Create, assign and complete tasks per person or per team
• See your day and week, and connect your own Google or CalDAV calendar
• Multi-calendar: one view of every property with reservations, cleanings, inspections and parking

INVOICES, RECEIPTS AND GUEST PAYMENTS
• Snap a receipt with the camera, or pick a photo or PDF
• Split one invoice across several properties
• Record city tax and other payments collected from guests
• Log hours spent on do-it-yourself fixes
• Works on a bad connection. Uploads wait on the phone and go out when you are back online

STOCK AND SHOPPING
• Move stock between storage places and properties, with returns and photos
• Stock levels and counts per place, with history
• Shared shopping list with reorder suggestions

PROPERTIES AND ONBOARDING
• Property Info: equipment, utilities and documents for every property
• Leads: track homes you are discussing with owners, up to the signed contract
• Property onboarding checklist, amenities and purchases for each new property

TEAM
• Book days off, see who is off and approve leave requests
• Team meetings with agenda topics that turn into jobs and tasks

ADMINISTRATION
• Users, roles and permissions, modules, properties, suppliers and stock items

Built inside a Lisbon property management company that runs more than 30 short-term rentals on it every day.

Connects with your PMS, Airbnb, smart locks, Google Calendar and Telegram.

Billing and account set-up happen at pmstools.com. The app takes no payments and shows no ads.

What’s new

Guest inbox on the phone: see who sent each message. Improvements to guest messaging; performance and layout fixes.