Noel Technologies

Pocketlite

About this app

Noel Technologies is an integrated service management platform designed to simplify and streamline customer interaction, quotation management, field operations, and service tickets. The application enables businesses to manage requests efficiently, track job progress, and maintain clear communication with customers.

The Noel application offers a comprehensive solution for managing quotations, field services, and support tickets in a streamlined and user-friendly interface. Customers can easily request and track quotations, view their approval status, and download or respond to them directly from the app. The field service module allows scheduling and monitoring of on-site jobs, providing real-time updates on technician assignments and job progress, with technicians able to upload reports and images from the field. The built-in ticketing system enables users to raise service or support requests, track their status, and communicate with support teams through ticket-based messaging. Additionally, Noel provides a dashboard for insights into services, tickets, and quotes, along with profile management, secure login, and notification alerts to ensure smooth customer engagement and service efficiency.