Linda L
Scanning the QR code on the app didn't work to claim reward points, so the staff told me to scan the barcode on the receipt. However, since I got takeout, I tried to scan the receipt when I was back at home but got an error: "Guest not within range of a Pokeworks location." Nowhere on the scan page did it mention this detail. This app is even worse than the system they used before, which is pretty bad.
6 people found this review helpful
Nathan George
Horrible user interface. Besides getting locations wrong constantly, and the fact it won't let you reorder an order from just any location, just THAT location. It will let you make an order get all the way to the end, then just say that selected location doesn't carry that. Also, it won't save payment info. There are way better apps for food places at this point. There are too many good ones to have an excuse to have a bad one. So one star, and just won't get food them there. 😒
3 people found this review helpful
Matt Mathews
O problem with operation, needs a UX designer bAdly. Horrible to use. Puts you into a loop. Big fingers, small keyboard is not a good place to start. Difficult to mark a. Fav location. Horrible ordering menu. Takes Way longer than ordering in store and having it made. When they send you a coupon code you can't copy it from the text. You get the whole text when you copy. Did they even Beta test this POS? If the food weren't excellent I'd bag this app to the bit bucket.