Polestar

Polestar Performance AB

About this app

Control your car
Use the app to control in-car climate, door locks, locate your car, see battery and charging status, and keep track of software installations.

Manage your car
Get an in-depth overview of your car. Read the owner's manual, connect to your car, manage users and book service appointments.

Stay up to date
Get regular updates regarding your car and its software, or dive deeper into the world of Polestar through our news articles.

Always supported
Reach out to our support team, engage in live chats with our experts, and consult our FAQ section for assistance.

Manage your experience
View and manage your orders and Polestar ID, visit the car configurator and extras shop, and adjust app settings.

Ratings and reviews

Cannot connect to the server. Since the January update I have not been able to use any features in the app. when I had access, the app was working perfectly. I am able to seamlessly use all features including PAK, remote conditioning, etc. Would like to return to a stable application again soon.

I love this app for locking my car when I forget (it should auto lock) and for starting the climate control ahead of time. My only complaint at this point is that the charging notification is no longer an option. Please bring that back! I really like having a persistent notification to show the charging speed. PAK is very flakey, but that's not a big deal for me. I just carry a key.

This app has come a long way in the last 2 years. The main problem I have now is the very infrequent times when it logs you out of the app, which then requires me to log in before I can unlock or start my car. If you're in an area with no cell service you could be left without a way to drive your car until you manage to get Internet access and log in. This would be a major hassle, and I would probably return with a 1 star review if it happened.

What’s new

We are constantly making improvements to the Polestar app, with a focus on performance and stability. This version includes several subtle enhancements and bug fixes for a better overall experience.