933 reviews
Content rating
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About this app

The Polestar app is your entry point into the Polestar universe. Configure a Polestar to your taste and buy it directly in the app, book a service, access a wide range of vehicle functionality, and explore your own personalized content feed. And with more new functions on the way, the Polestar digital experience will constantly improve.

With the Polestar app, you can currently:

- Configure and buy a Polestar
- Book a service at the most conveniently located Service Point (the Service Booking feature is available in a number of European markets as of now, and we will soon enable this for the rest of Europe.)
- Access vehicle functionality: including remote climate start, remote locking and battery status
- Enable Digital Key and use your smartphone as your key
- Explore a personalized selection of articles, films, photos and news
Updated on
Feb 1, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
Data can’t be deleted
933 reviews
Stuart Gripman
December 10, 2022
While visually appealing, this app falls well short of its potential when it comes to vehicle interaction. It can only show battery state, toggle door lock status, and toggle climate. As of version 3.18, information is loading significantly faster. Unfortunately, climate control is strictly on/off; you can have any temperature you want as long as it's 72° F / 22° C. On the other hand, Polestar press releases are reliably up to date in the app. 🙄
11 people found this review helpful
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Kendra Nobiz
November 29, 2022
The app would really benefit from dedicated focus by full time UX design people. There appear to be no parts that are intuitive to use. Maybe a Product Manager who has real authority to drive direction, perhaps? If the user is an owner, what do they want to do and can they easily do that in the app? Feedback is too numerous to list, frankly.
4 people found this review helpful
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Tom Koval
November 18, 2022
Great app, wish it had a little more functionally, but nice to have and far exceeds any transitional auto manufacturer app I have. Desired improvements to the app: better digital key pairing (especially after major Android updates, which is when my digital key broke) and more consistent environmental control functionally--sometimes that will just time out multiple times or not work.
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What's new

The Polestar app continues to be developed and refined, introducing new features and functionality. This latest version contains several subtle enhancements and bug fixes, for a better overall experience.