Polestar

Polestar Performance AB

About this app

Control your car
Use the app to control in-car climate, door locks, locate your car, see battery and charging status, and keep track of software installations.

Manage your car
Get an in-depth overview of your car. Read the owner's manual, connect to your car, manage users and book service appointments.

Stay up to date
Get regular updates regarding your car and its software, or dive deeper into the world of Polestar through our news articles.

Always supported
Reach out to our support team, engage in live chats with our experts, and consult our FAQ section for assistance.

Manage your experience
View and manage your orders and Polestar ID, visit the car configurator and extras shop, and adjust app settings.

Ratings and reviews

Generally quite a good app. I used to use this instead of the physical key. It worked flawlessly until today, when it seems to not sync. I can lock/unlock, but it doesn't recognize the car's location, and so I can't start the car (since it doesn't know my phone is inside the car). Can't access other data too which makes me think it's a sync issue with a server? Anyway, it's a bit disturbing... what would I have done if I weren't home when this error occurred? Need to carry the key as insurance!

Dear Diary - The new UI of the app is better. I like the one touch (on/off) instead of having to go into a setting to turn it on. I still think there's more that could be done to make it better. The car is fantastic, but the app doesn't match with it. Also, the digital key no longer work on Pixel 8. Again, I still think they could add more functions. Dear Diary edit - the recent update is very slow at connecting to the car to pull information. Also, digital key still does not work.

Used to be great? As of the Nov 27th update it just force closes after a few seconds. Can't figure out why. Completely unusable. Was going to come back and change my rating to say that they've fixed it, but the issue persists. And then you have to reset the app, go find the 2nd key, repair everything, and hope that it works again for more than a few days before the app starts to force close immediately.

What’s new

We are constantly making improvements to the Polestar app, with a focus on performance and stability. This version includes several subtle enhancements and bug fixes for a better overall experience.