John Lemonds
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UPDATE: Tech support has been working hard to resolve the login problem, and the latest update fixed it. After updating, I cleared the cache and deleted the storage before launching the app. I'm able to log in now. --- Haven't been able to log in for a couple weeks. Tech support replied quickly and asked if I can log in on Chrome. I said yes and he replied, "That's great news. Clear the cache on Microsoft edge. I'll close the ticket." So I guess they're not even trying to troubleshoot the app.
Gary Marcussen
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This app sucks. Way worse than the old version. Rarely, Rarely, Rarely works. I've tried updating and uninstall- reinstall still no improvement. Hangs on the home page for eons. Search is just a tease. I put in my part number and see it in the results, click on it, and back to the home page for eternity. Have to old school, have to call the branch and take up their time too. This is not a tool, just a source of irritation. Save yourself the stress and look up your parts on Amazon.
4 people found this review helpful
Nicholas Heinen
There are lots of improvements from the old app. There are a few glitches here and there mainly with login. App functions how it should after successful login. I do miss having the MSRP available much like the old app did. Also seems that partial inventory is shown. Parts are available on site that don't show up in the app. Not a bad application overall, all glitches in errors seem like they could be fixed with an update.
Hi Nicholas,
Thank you for your feedback, we have shared your comments with our production team for future updates to the Pool360 Mobile Application.