PRD Connect

Prdrigs

About this app

# PRD Connect

**PRD Connect is a powerful mobile application designed for service engineers to efficiently manage field service operations, Post Delivery Inspections (PDI), commissioning jobs, and customer service activities.**

The app helps engineers stay connected with their assigned jobs, capture service findings, document technical issues, perform diagnosis, identify root causes, and prepare comprehensive service reports — all from one place.

## Key Features

### 📋 Assigned Service Calls
View and manage service calls assigned to you. Access relevant job and customer information and keep track of service activities from start to completion.

### 🔍 Post Delivery Inspection (PDI)
Complete Post Delivery Inspection activities with structured checklists and machine details. Record inspection findings, remarks, photos, and other required information directly from the field.

### ⚙️ Commissioning Jobs
Manage machine commissioning activities efficiently. Follow commissioning checklists, record installation and commissioning details, capture findings, and complete the job with the required documentation.

### 🛠️ Complaint & Service Findings
Record detailed observations and service findings during customer visits. Document machine issues, operational conditions, and other technical information required for further action.

### 🔎 Diagnosis & Root Cause
Capture diagnosis details and identify the root cause of reported problems. Maintain structured technical information to support accurate troubleshooting and corrective actions.

### 📸 Photo Documentation
Capture and attach photos to service activities, inspections, findings, and reports to provide clear visual documentation of field conditions.

### 📝 Service Reports
Prepare detailed service reports directly from the job information and field activities. Record findings, diagnosis, root cause, corrective actions, remarks, and other relevant service details.

### 📱 Easy Job Management
Keep all assigned service activities organized in one application. Quickly access job details, update progress, and complete service activities while working at the customer location.

### 🔄 Field-Ready Workflow
PRD Connect is designed for field engineers, helping reduce paperwork and improve the accuracy, consistency, and timeliness of service documentation.

## Built for Service Engineers

PRD Connect enables engineers to spend less time managing paperwork and more time solving customer problems by bringing the complete service workflow to their mobile device.

**PRD Connect — Simplifying Field Service. Improving Service Documentation.**

What’s new

PDI and Commissioning Offline storage support implemented