Precise Petcare: Software for

Precise Services, LLC

About this app

Precise Petcare is cloud-based software for pet sitting businesses. The app is for sitters, managers and clients of companies that use Precise Petcare.

A Precise Petcare account is required to use the app. Don't have one? If you work for a company that would like to try Precise Petcare please visit https://www.precisepetcare.com/try-for-free to start your Free Trial. If you are a sitter or client you should contact your manager/provider so that they can setup your account.

FOR EVERYONE
✔️ Convenient access to your account
✔️ Access all features and functionality available in the web version
✔️ Receive push notifications (the events that trigger push notifications will be configured by your manager/provider)

FOR SITTERS
✔️ View your schedule and accept, decline, confirm, arrive and complete visits (actual actions depend on the company settings)
✔️ Create Pet Care Journals for your visits (if your company uses journals)
✔️ View client and pet information for visits on your schedule
✔️ Full-walk GPS tracking including a Live Map (if your company uses GPS tracking)
✔️ Offline mode for My Schedule, allowing you to perform actions and add/update Journals while disconnected from the internet

FOR MANAGERS
✔️ Comprehensive scheduling tools, including ongoing (recurring) visits, conflict notifications and a Live Sitter Map
✔️ Communicate with staff and clients via Pet Care Journal comments (if enabled), visit notes or in-system Messages
✔️ Invoicing and payment tracking
✔️ Configure your company settings and branding

FOR CLIENTS
✔️ View your schedule, request new services and request cancellation of existing services
✔️ Update your information and add pets
✔️ View your Pet Care Journals and a gallery of all photos taken of your pets (if your pet care provider uses journals)
✔️ Pay invoices (if your pet care provider has enabled credit card processing)

Ratings and reviews

It's okay. I seriously wish that it would send you a notification of if you have a pet sit that day! For someone who does not do well at keeping track of dates or even what day it is sometimes it would be extremely helpful if this thing would send out a notification like a couple hours before the sit or even at the beginning of the day to remind you that you have a sit that day. I'm also tired of the fact that every single time I open up the app it takes me to a client's information.

I really like the desktop feature. But I'm constantly having issues within the app. It will show I've uploaded my journal, only to find out it didn't send. I have limited data to work with on my budget and it eats through it having to upload multiple times. Now it keeps closing when I'm trying to use it. I've restarted my phone. Uninstalled and reinstalled. This is getting old quick.

EDIT: Customer service got back to me and gave me a link to clearing the Samsung Keyboard cache. That seems to be working for now. The increase in stars is because the customer service prompt response. Crashing during journal writing for the past week. I have uninstalled and reinstalled the app, plus restarted my phone 4 times. No problems with logging in, out, or confirming visits though.

What’s new

GPS and notification fixes