My Premise Health

778 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

My Premise Health is a secure mobile app that puts your health information in your hands. Real-time appointment scheduling, view lab results, check vitals, message your provider, manage medications, mobile video visits, complete forms and more from one place.

With My Premise Health you can:
View your health record
Book and manage appointments
Message your providers and care team
View lab and test results
View current medications and refill prescriptions
Conduct virtual visits
Complete forms and eCheck-In
View billing history, statements and make payment online
View your immunization history and health reminders
Manage your dependent’s health information

It’s never been easier to get, stay and be well.

To use the app and access your health information, you must first create an account through your healthcare provider or have an active My Premise Health account.

Don’t have an account yet? Contact your health center directly or sign up at and click “sign up now”.
Updated on
Dec 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

759 reviews
Joe Morgan
April 8, 2022
With the mass of choices this app has its surprising that it has no option under appointments for a simple med refill (which I use once a month). With that I might be willing to give 5 stars. Oversite of a very important function. As an update, now the app doesn't work at all other than opening. Not only is it impossible to request a med refill (because of all the features it has, that's not one of them), now I can't schedule an appointment at all.
23 people found this review helpful
Did you find this helpful?
My Premise Health
April 11, 2022
Thank you for providing your valuable feedback. We would love to hear more about your experience as well as help ensure you get what you need from us. Please reach out to us at
Mark O
September 2, 2022
The app does the job, but MPH have been sending all sorts of notifications lately, just random stuff, and there appears to be no easy (visible) way to be excluded from these notifications. I'm sick of receiving what I consider "spam" from every platform app, etc., and therfore I am giving an appropriate review. Deleting the app. Update: The app really doesn't do it's job well in hindsight. It is bare bones and is a poor replacement for the previous version, just an advertising vehicle.
11 people found this review helpful
Did you find this helpful?
My Premise Health
September 15, 2022
Hi Mark. We apologize for your frustration and appreciate you taking the time to leave us this feedback as we continually make improvements. If you would, please email and describe the issues you are experiencing. Our team of developers will look into them and work to provide a solution. Thank you!
David Bottoms
March 8, 2023
I have a consistently bad experience with this app erroring and needing constant updates. When it works it's fine but half the time I open it it needs an update or I end up uninstalling and reinstalling it. I have missed more calls due to this app than any other I use. The user layout is fine but it's just not available consistently when I need it to be.
5 people found this review helpful
Did you find this helpful?
My Premise Health
June 21, 2023
Thank you for your feedback. The app was updated in May. Please check to see if your app is updated to the latest version. If you are still experiencing issues, please contact us at We hope this is helpful.

What's new

Miscellaneous bug fixes and improvements.