
R Lane
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Update.. I would request/recommend that a medication refill button be added to the top of the home page, like the schedule, message, test results, etc. You can do a lot but the screen where you write your comments or email to the care team, has the 'draft saved' over the last line, blocking the entire line with what you are typing. I also find it challenging to find people in the app to email. With some tweaks, this could be a great app.
Premise Health Holding Corp
October 11, 2024
Thank you for your feedback. We are always looking for areas to improve for our members, so we appreciate you taking the time to provide us with this helpful review.
Update: Thank you for leaving a helpful review. Your feedback is incredibly valuable to us. We are always looking to improve, so we will relay your feedback to our team.

Joe Morgan
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With the mass of choices this app has its surprising that it has no option under appointments for a simple med refill (which I use once a month). With that I might be willing to give 5 stars. Oversite of a very important function. As an update, now the app doesn't work at all other than opening. Not only is it impossible to request a med refill (because of all the features it has, that's not one of them), now I can't schedule an appointment at all.
25 people found this review helpful
Premise Health Holding Corp
April 11, 2022
Thank you for providing your valuable feedback. We would love to hear more about your experience as well as help ensure you get what you need from us. Please reach out to us at MyPremiseHealthSupport@PremiseHealth.com.

Mark O
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The app does the job, but MPH have been sending all sorts of notifications lately, just random stuff, and there appears to be no easy (visible) way to be excluded from these notifications. I'm sick of receiving what I consider "spam" from every platform app, etc., and therfore I am giving an appropriate review. Deleting the app. Update: The app really doesn't do it's job well in hindsight. It is bare bones and is a poor replacement for the previous version, just an advertising vehicle.
13 people found this review helpful
Premise Health Holding Corp
September 15, 2022
Hi Mark. We apologize for your frustration and appreciate you taking the time to leave us this feedback as we continually make improvements. If you would, please email mypremisehealthsupport@mypremisehealth.com and describe the issues you are experiencing. Our team of developers will look into them and work to provide a solution. Thank you!