It worked wonderfully, but then I couldn't get two-step authentication to work, so I deleted my account, and now I can't add my phone back to my account. I've tried reinstalling the app 4 times and even rebooting my phone in between installs to see if it will help. This little issue, probably fixable with an update, is the only reason I didn't give this app 5 stars. When I had it working before, it worked perfectly. I HIGHLY recommend this app to anyone looking for a great tracking security app. 👍
I need help guys I set my prey app to invisible and now i can't access the control panel. Worse yet I removed my phone from the devices lost and still no change what do i do pls help Me!! Really love you app though
The idea is great. Loose your phone, easily find it back. But.... The app is confusing to use. I had trouble uninstalling the app on my phone. Never heard of a company that doesn't let you uninstall an app. Also, for some reason, The map on my laptop won't load. I know thats just my problem, but still. Please make this app more user friendly. Make this app so that grandmas can use it also. Is there a user guide?
I love the app. I've been using it for a couple of years. The only complain I have so far is, since the last couple or so updates I can't remove the little "last location " sign on the map. Before if you clicked on the banner, it disappeared, not any more, making difficult to see the streets.
How do I add another device. When I click on top green + sign it doesn't do anything. Wanna track my laptop that has been stolen
I don't always check on my prey but few time i had misplacing my phone, i am unable to rely on this app. My phone is unreachable thou it it is connect to internet. Seems like the app not running in background. I am using Huawei Mate 8 running with Android 6.0. Same goes to my wife's Huawei P9 and my son's Lenovo K3 Note (Rooted) both running on Android 6.0
- On this new Android version, you need to give Prey new permissions in order for the app to generate reports. Camera, location and device status access are needed.
- Improve performance and bug fixes.
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