
Bill Marr
When it works, it does its job as it should. I use it to have my espresso machine turn on at 4AM every day so it's ready for my early morning shot. The problem is, when you have a power outage, either in the neighbourhood or if turn off the breaker when doing renovations, good luck getting it going again. Reprogramming the plug is a disaster. It also doesn't help that it doesn't work with 5G wifi. Sorta silly you have to downgrade your phone's performance to run an accessory device. Going in the in, buying a different brand, and will never use one of their products again.
14 people found this review helpful

B S
Not Happy! I don't know what you did to your app. I have multiple smart plugs that I had all set up, all of a sudden this morning I went to the App and I had to click on agree to your new terms, put in my email and password and it said it wasn't recognized. So I had to re register which means having to manually add multiple plugs that were set with timers. So pissed. REALLY! this is not the first time this has happened. wouldn't even let me reset the password as my email wasn’t recognized. f f f
3 people found this review helpful

Drew Thompson
Absolute garbage app and products. The wifi range is abysmal and the cases are not sealed well and need to be kept sheltered at all times. The app has always been a problem to deal with but now it has lost the devices in my home, it still has the information about the home and shows me as the homeowner but if I try to add a device it says I'm a common member and I'm not allowed. So the account is bricked and I'm not sure if I can even add the products to a new home because they are taped up.
1 person found this review helpful