3.3
53 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Sustained contact between incarcerated individuals and their loved ones has proven to reduce recidivism, promote wellbeing, and support successful reentry. ProdigyLink is rich with communication tools designed to foster meaningful connections that benefit everyone in the correctional ecosystem.

ProdigyLink’s photo sharing feature lets you share special moments and memories without the hassle and cost of traditional mail delivery. Instantly send approved photos, drawings, and other visual keepsakes for your incarcerated loved one to enjoy and cherish.

ProdigyLink’s e-messaging feature offers a quick, convenient, and secure way for friends and family to communicate with incarcerated loved ones. With 24/7 access to e-messaging, it’s never been easier to share a laugh, send words of comfort, or provide daily updates.

Upcoming features:
High-quality voice and video calling
Updated on
Jul 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
51 reviews
Keyanu Foster
May 6, 2024
It's okay, ig. Cost way too much. Sometimes, it will repeat texts and cost additional funds. Sometimes, it'll go back & forth dro. Regular phone texting & app texting. You can call to put money on the phone, and they'll tell you you've called the wrong number & tell you to call the exact number you've dialed & currently on call with. inmates aren't altered they even have messages. can't request video calls like other inmate communication apps. Have to decide to add $ to text or calls,not both
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Prodigy Solutions, Inc.
May 6, 2024
Thank you for your feedback. We recently modified how text messages are sent so that they would appear in both your standard messaging app and our app. The full thread should be visible regardless of app going forward. We are working on implementing the ability to request video and voice calls in addition to some other changes for Version 2.3.
Mistty Reed
January 9, 2024
Awful it keeps number buttons and a hang up button lit up on my touchscreen and makes it to where I truly l hit buttons because if I let the screen go dark the person calling me can't hear me. Call quality sucks, only thing it's really good for us is putting money on the phone accounts.. I also didn't have any options for video calling on this app
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Prodigy Solutions, Inc.
January 10, 2024
Thank you for contacting us. We have isolated the issue related to the call cutting out when the screen goes dark. The new update (2.2.34) should fix that issue. We are sorry to hear that you are experiencing issues with call quality. Would you be willing to share the details of a specific call via email at support@prodigytel.com?
Leann
September 19, 2024
App is probably the easiest of ways to deal with account however. You have to X out and close app and reopen to do another task. I ended up with this app, the website regularly and jailatm for commissary. After 5 days of inmate no access, I was able to get ahold of someone helpful remote in to inmate himself, got him logged in since officers were awful refused to help at all for anything. The cost of calls/text will drain you! Innocent single parent trying to keep contact costed me 1k in 1 month
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What's new

Changed permission check based on SDK version
Added attachment check to reply views
Limited SDK to version 34
Removed full-screen permissions

App support