Meet & Greet Service

Meet & Greet OTOLINK

About this app

Our innovative Meet & Greet Service mobile application is designed to transform the traditional walk-in experience at your automotive service department. By automating the check-in process, this smart solution empowers your front-line staff to deliver a seamless, high-touch customer journey from the moment a customer arrives.

With a simple and intuitive interface, the app enables service advisors to:

- Instantly identify customers and their vehicles via mobile number, license plate, or VIN lookup.

- Access complete customer and vehicle profiles, including past service history and warranty details.
- Log the type of service required through customizable service menus or quick notes.

- Book appointments on the spot, based on real-time service bay and technician availability.

- Capture customer approvals and digital signatures, ensuring efficiency and compliance.


Key Benefits:

- Reduces customer wait time and manual entry

- Enhances the accuracy of service intake

- Streamlines advisor workflows for greater productivity

- Improves customer satisfaction through personalized, professional interaction

- Seamlessly integrates with your existing DMS and CRM platforms

Whether greeting customers at the service lane, valet point, or front desk, the Meet & Greet Service ensures every walk-in is handled quickly, professionally, and without friction—setting the tone for a premium aftersales experience.