Pro Field Tech gives appliance repair companies one connected workspace for dispatch and field service.
Technicians can:
• View assigned work orders and daily schedules
• Update job status from In Route through completion
• Open customer directions and contact information
• Capture job photos, signatures and service notes
• Record diagnostics, parts needed and repair outcomes
• Review work-order history and dispatch updates
• Communicate with customers through company-managed workflows
Dispatch teams can keep assignments, schedules and work-order activity synchronized with the administrative portal. Access and available features are controlled by each company.
Pro Field Tech is intended for authorized employees and contractors of subscribed service companies. A company-issued account is required.
Dispatch, jobs, routes, parts, photos and updates for field technicians.