
Yael
I have been using this service for quite a while now hiring cleaners mostly. The last cleaner I had broke the pipe under my sink, broke my plant holder and profy does nothing. They won't even refund me, even though the cleaner admits it. it says that I pay for insurance with every order and yet nothing.
2 people found this review helpful

Florian Ughetto
This is an outrageous, unprofessional experience. They charged me twice for a single order, and then the transaction disappeared from my account. I received only one order, yet they refuse to refund the second charge. Myriam, the agent handling my case, blames me, saying I should have called as soon as the transaction vanished. This is unacceptable—I demand an immediate refund.
2 people found this review helpful
Hello, thank you for your feedback. Two orders were placed from different accounts, which caused a misunderstanding. We have already refunded the full amount and canceled one of the orders. If you have any further questions about the refund, please let us know.

Me Sandy Ramon
the app itself seems tolerable, but the technician (Rudolf, rated 4.79) turned out to be a scammer! he came with a henchman or whatever to fix my problem with heating, for a moment they were here it seemed to work, but as soon as they had left the same problem came back. I was charged extra cash for some detail he "replaced". I texted him through the app and ofc he never replied. The tech support didn't reply either, no matter what language I used to get through to them!
7 people found this review helpful