Prointel

Prointel_Desarrollo

About this app

Prointel is the app for Prointel Insurance Broker clients. Check your policies, track your claims, and manage your payments from your phone, without calling or texting anyone.

YOUR POLICIES ALWAYS AT HAND
View your family's or company's current policies, including coverage, validity periods, and certificates. Download documentation whenever you need it, even if you're at the agency or repair shop.

SIMPLE PAYMENTS
Review your outstanding balance, including the amount and due date for each requirement. When the insurer allows it, pay online through the app. You can also report a payment you've already made and attach your receipt.

CLAIMER WITH REAL-TIME TRACKING
Report a claim from your phone, attach photos and documents, and track its progress. You'll see who is handling it and what's missing, without having to wait for a phone call.

MEDICAL EXPENSE AUTHORIZATIONS
Request authorization for a medical expense and receive notifications when it's processed.

ASSISTANCE WHEN IT MATTERS
Directory of hospitals, repair shops, doctors, and emergency numbers, with a map and direct call functionality. It's the screen you want to have at hand on the day of an accident.

DIRECT CONTACT WITH YOUR ACCOUNT MANAGER
Message the person managing your account directly from the app and receive their response right there. No chain emails.

YOU'LL ALSO FIND:
• Vehicle insurance quote tool
• Glossary of insurance terms in plain language
• Frequently Asked Questions
• Benefits for Prointel customers
• Expiration and outstanding payment notifications
• Access with fingerprint or facial recognition

FOR PROINTEL CUSTOMERS
This app is for individuals and businesses with insurance policies through Prointel. When you create your user account, we verify your identity against your file, so you need to be a customer to access it.

Prointel Insurance Broker operates in Guatemala, El Salvador, Honduras, Costa Rica, and Nicaragua.

Questions? [e-mail]

What’s new

Tus pólizas ahora se agrupan por ramo —Gastos Médicos, Vehículos, Incendio— igual que en el portal web, y cada grupo lleva su propio icono.