Projective Chat is the Projetive CRM customer service app on your mobile phone. Customer conversations arrive here, with history, service status, and contact information — in a conversational style you already know.
• All conversations you handle, with unread ones highlighted
• Reply with text, audio, photo, document, or location
• Private note to coordinate with the team without the customer seeing it
• Instant notification, with "Reply" and "Mark as read" directly from the app
• Canned responses and scheduled messages
• Transfer the conversation to a colleague
• Mute conversations and choose whether the preview appears
• Log in with your fingerprint or Face ID
To use it, your company needs to be a Projective CRM client. Connect the app by scanning the QR Code in Profile → Connect app, in the CRM, or log in with your company's CRM address and email.
Projetive CRM's mobile customer service: conversations, notifications, and responses.