![](https://play-lh.googleusercontent.com/a-/ALV-UjX0vjpCM-iEo9-Bsn16dGzD0psKMM1LGZ9Rbu1JrHapwvfKlTxJ9w=s32)
Raindrops Rising
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Prolink is GARBAGE! You guys don't do any quality control of devices and the app. A simple plug could not even connect to the App after 30 minutes of trying. Engineers are so bad at their job, they combined multiple functions into the same setting.
![](https://play-lh.googleusercontent.com/a/ACg8ocKGIQq-KirwOZ1Ki0x4PKHkUvegVn7ozjf7G-MYEUbvpbXeJg=s32-mo)
W L
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Latest app killed the functionality of smart bulb timed on/off selections, you can no longer select a certain hue when you turn it on using the scheduler. What's worse, if you had turn on such a function prior to the app updating(in my case), the lighting function that you selected stays forever hidden and turns on/off on it's own as if it was still there with no way for you to disable or enable it. What's more, you can no longer save preferred custom hues in the application.
2 people found this review helpful
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@prolink2u.com? We'll get you up and running.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWi5gCCw13S5o4SrbPuK_a3N4DXAa5u9qN5IM084T5GaxPVVzgYMA=s32)
LeAnn Ng
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The app worked great initially. No connection issues, alerts were on point most of the time. All the connection issues started when i created the home management as i wanted to be able to share the video footage on my husband's phone as well. Deleted the home management and just added the device as it is again and everything seem fine again. Will continue to monitor this bug. Update: will get network issues from their end during early morning hours that can last for a few hours. TERRIBLE
8 people found this review helpful
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@prolink2u.com? You may want to update the app version too.