
madelinmb
The 24/7 customer service is not real. I had an order mistakenly set as complete; the order was never delivered, and there is no way to contact them effectively. There is a chat option within the app, but that only works if you have an active. I called a Chicago phone number in their website. They were no help whatsoever. They gave me the phone number of a local driver who was not in charge of my order nor was he on duty. I also wrote an email with no luck. Beware of this app.
10 people found this review helpful

Jeff Gordon
I wish I could say they had bad customer service, but they would need customer service first. I ordered a new tank, then found out I didn't need one. The order hadn't shipped out yet so I looked for a way to cancel the order. When I couldn't find it through the app I emailed them. I hadn't gotten a response (even though they boast 24 hour customer service), and low and behold a tank came. It seemed like such a useful service, but I would not recommend this to anyone
13 people found this review helpful

Juan Serino
Nice to have to option of having propane delivered! Was originally skeptical of using the app given the lack of reviews but now I am glad I did. They delivered as promised even though South Florida is under tropical storm watch. App is really polished and easy to use. This is a very convenient service for sure!
2 people found this review helpful