PropertyOculus

GoshenWells UK Ltd

About this app

PropertyOculus is a sophisticated, UK-first property management platform designed to solve the fragmentation inherent in the rental market. By bringing landlords, tenants, and trade professionals together on a single intelligent platform, PropertyOculus replaces the messy web of emails, phone calls, and manual invoices with a transparent, automated, and secure workflow.

### **One Platform, Three Perspectives**

The core of our innovation lies in a role-based architecture, providing tailored experiences for every member of the rental triangle:

**🏠 For Landlords (Property Owners)**
Gain a digital headquarters for your entire portfolio.

* Add unlimited properties, from flats to terraced houses.
* Maintain a secure vault for essential documents (EPC certificates, gas safety records, tenancy agreements).
* Invite tenants digitally, ensuring they only see information relevant to their specific home.
* Post maintenance jobs to a marketplace of verified professionals, review competitive bids, and manage payments without ever leaving the app.

**🔑 For Tenants**
Experience total transparency over your living space.

* Access property details, amenity condition logs, and personal tenancy documents at any time.
* **Problem Reporting:** Report maintenance issues in under a minute—complete with photos, descriptions, and priority levels (from Low to Emergency).
* Track the real-time status of your request, from the moment a job is posted to the final sign-off, eliminating the guesswork of when a repair will happen.

**🛠️ For Tradespeople **
Use PropertyOculus as your digital storefront and lead-generation tool.

* Build a verified profile showcasing your business details, certifications, and insurance.
* The platform automatically surfaces jobs in your specific coverage area that match your specialisms.
* Bid on work with your own pricing and timelines, negotiate via amendments, and receive payments directly to your bank account.

### **The "Circular" Workflow**

We ensure no repair falls through the cracks:

1. **Report:** A tenant identifies an issue and submits a Problem Report.
2. **Review:** The landlord is notified, reviews the report, and converts it into a Marketplace Job.
3. **Bid:** Verified local tradespeople browse the job, view photos, and place competitive bids.
4. **Hire:** The landlord compares bids based on price and artisan ratings, then hires the professional they trust.
5. **Fix:** The artisan completes the work and uploads completion photos.
6. **Verify & Pay:** Both the tenant and landlord confirm the job is finished. Funds held securely by Stripe are then released directly to the artisan.

### **Technical Excellence & Trust**

Security and compliance are at the heart of our infrastructure. Built exclusively for the UK market, the platform is fully compliant with UK GDPR and the Data Protection Act 2018.

* **🔒 Financial Security:** Using an escrow-style flow, payments are only released when the landlord is satisfied with the work—protecting the property owner’s capital and the artisan’s right to fair pay.
* **⚡ Real-Time Infrastructure:** Leveraging Real-time chat and push notifications, ensuring all parties are updated instantly at every milestone.
* **🛡️ Data Integrity:** Documents and images are stored securely ensuring sensitive tenancy data remains private and scoped only to the correct users.

**Join the community today.** By prioritizing transparency, ease of use, and secure payments, PropertyOculus is setting a new standard for how the UK rental market operates in the digital age.

What’s new

Bug Fixes