The app helps technicians receive, track, and update service requests from start to completion. Users can view ticket statuses, manage assigned tasks, and keep service records up to date in real time.
Benefits
Centralized ticket management
Faster issue resolution
Real-time status tracking
Better coordination between support teams and technicians
Improved customer service workflow
BD Caller is intended for authorized technicians and service personnel to manage customer support tickets and field service operations efficiently.
Manage the service tickets, track issues, and resolve customer requests simply.