Enel Clientes Colombia

4.5
21.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Enel Clients Colombia application will be your new virtual branch, where you can:

Know the details of your bill, the amount to pay for energy consumption and what corresponds to the products and services you have with us.

Pay your bill easily, securely and with just one click through the PSE payment button.

Request a deadline for payment of your energy bill. Find the option in the payment module.

Open your bill to separate your energy consumption and your additional products. Additionally, you can download the PDF of the receipt if you require it.

Report failures, outages or emergencies associated with the energy supply, as well as problems with the city's public lighting. Monitor the stages of failure attention.

Check daily the maintenance work we carry out to improve the quality of service and that may cause the power to be suspended in your home.

Make payment agreements for charges associated with electrical service.

Enter your meter reading. It is no longer necessary to wait for the reader every month, especially if your meter is inside the property.

Check the details of your energy consumption by month, week and day in time zones (morning – afternoon – night) if you have a smart meter.

Know the main dates of the billing cycle for your energy service, such as: the date on which the meter reading will be carried out, the distribution of the bill, the payment deadline and suspension date.

Consult the information of the Enel Colombia service centers. Its location and opening hours.

Receive notifications about your energy service and relevant information for you and your family.

Additionally, you can enter the application through biometric identification, if your cell phone has facial or fingerprint recognition technology and if you have the functionality enabled in your device settings.

Enel Colombia - Open power for a brighter future
Updated on
Sep 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info, and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
21.7K reviews
Lucas Cubaque
June 17, 2023
Para loguearme con Google está saliendo un error: Object reference not set to an instance of an object
2 people found this review helpful
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Enel Colombia S.A. ESP
June 20, 2023
¡Hola Lucas! Lamentamos lo sucedido, vamos a revisar la situación presentada para brindar una pronta solución. Por el momento, para iniciar sesión en nuestra App, te invitamos a ingresar a la opción Olvidé Mi Contraseña, digitar el correo registrado y confirmar una contraseña. Un saludo!
A Google user
April 17, 2020
Really bad. No support. They never answer. 0 recommend
8 people found this review helpful
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Carlos Ed
August 30, 2020
It doesn't works well.... I have to call for any request...
7 people found this review helpful
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What's new

Esta versión Incluye:
• Corrección error en botón de pagos Bancolombia
• Corrección error en generación de plazo de pagos