myPrudential: Life & Wealth

Prudential Hong Kong Limited

About this app

Looking for a simple way to manage your insurance? Download myPrudential now and skip the hassle!

Instantly check your insurance coverage, explore suitable products - ranging from travel insurance to health insurance plans - and insure all of your life’s important moments. myPrudential is your one-stop solution for all your insurance needs!

Whether you want to grow your wealth through investment, protect your health, or prepare for unexpected accidents, myPrudential is here to help anytime.

ONE APP FOR ALL ESSENTIALS
- Secure Access: Quickly and securely access your insurance details using fingerprint or facial recognition with our biometric login feature.
- Instant Notifications: Receive real-time alerts to stay updated on your policy status, ensuring you never miss an important update.
- Flexible Payments: Manage your Prudential policies more efficiently by choosing from multiple premium payment methods.

FAST CLAIM PROCESSING, NO MORE WAITING
- Quick Claims: Easily submit your insurance claim anytime, anywhere, saving you both time and hassle.
- Progress Tracking: Stay informed and in control of your financial and health needs by monitoring your claim status in real-time.

CHOOSE YOUR INSURANCE, READY WHEN YOU ARE
- Travel Worry-Free: Purchase travel insurance anytime before departure and enjoy a safe and smooth travel experience.
- Family Protection: Support for home and domestic helper insurance to safeguard the needs of you and your family.

Download myPrudential now to stay updated on the latest insurance news and manage your policies effortlessly - so you can enjoy the health and wealth benefits brought to you by Prudential with complete peace of mind!

DISCLAIMER
This application is not sponsored by Google LLC nor does it involve any of their activities or offers.

Unless it is imposed by law or there is fraud, gross negligent and/or deliberate false representation contained in any information of this Application, Prudential does not take any responsibility for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing in this Application.

In viewing and/or printing any information available to you in this Application, and/or in using any of the services provided by our system, you are solely responsible for bearing the relevant liabilities and risks.

Prudential does not warrant the safety and accuracy of this Application; nor does it warrant that this Application is free from any errors, defects, viruses and/or other malicious programs or macros.
Any product details contained within this Application are for reference only. For details, terms and conditions relating to the products, please refer to the policies. Prudential will be happy to provide specimen of the policies upon request.

Note: Where “Prudential” or “保誠” is used in this Application, it means both Prudential Hong Kong Limited and Prudential General Insurance Hong Kong Limited unless otherwise stated.

Ratings and reviews

As others have commented, crashes on Pixel 4XL phone when login is clicked. This needs to be fixed as a matter of priority. The app looks massive as well - would be nice if the individual functions could be split out into smaller applications. I only need this application for health insurance. A lighter (and faster) version of the application would be preferable.

I couldn't even log in to the app yet. I tried to reset my password, the new SMS password expired in 1 min. The password was difficult to copy from the SMS so extra time is need to input it correctly. After that, there is another OTP. I am a UX designers and it makes me really wonder which idiot in your project team set this 1 min time limit. By the time I entered everything, the pw had already expired. Now I tried to do it with my desktop and I need to wait for another 30 mins.

This is one of the worst financial app I have ever used! Not only it is slow, it is so hard to use and you get lost in the app / website. It makes me so frustrated everytime I need to login, so I avoid the app / site altogether. Whoever design the system have no sense of user practicality and experience, it doesn't seem they know what they are doing. As an international financial institute, this is unprofessional. And the app crashes on my pixel 4 everytime I click login button.

What’s new

Minor bug fix and performance improvement