Pacific Service CU

4.8
1.25K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Welcome to Pacific Service CU mobile banking. With our mobile app, you can turn your smartphone into a mobile branch. With secure account access, you can verify balances, transfer money, deposit a check, or pay bills anytime from anywhere.

Features include:
• Dashboard – Manage all of your accounts on the dashboard. View available funds, the progress of savings goals, upcoming payments, deposits and more all on one screen.
• Card controls – If your debit or credit card is lost or misplaced, you can turn it off instantly to protect against fraudulent use.
• Mobile loan application – Receive a loan decision in minutes.
• Redeem rewards – View and redeem your Visa reward points.
• Savings goal – Plan, manage and track your savings to reach your financial goals
• Spending analysis – Get a snapshot of your monthly spending
• Zelle® – Send and receive money to your friends and family
Updated on
Aug 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
1.23K reviews
vincent heitkam
June 20, 2021
I like the overall layout and functionality of the app. However, when depositing, the instruction of what to write on the check should come before the part where you photograph each side. It's not visible until you're ready to submit. The photo taking part could improve. It doesn't allow the flash so, I always struggle with lighting it. I have joint accounts at Wells Fargo & Oregon Community CU. Both automatically activate the flash and snap the photo once its lined up. Quick & no frustration.
5 people found this review helpful
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Robin Strickland
June 16, 2021
Worst app ever. I get an error every single time I check the "save username" box. Half the time when the app logs me in, it is just a blank screen with a blue "bill pay" tab at the middle bottom of the screen. I know there were a lot of security breach attempts forcing the app change but it is nearly impossible to bank with this new app. I often just open the Internet and log in that way.
6 people found this review helpful
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Pacific Service CU
June 16, 2021
Hi Robin, Thank you for your feedback. We have forwarded your review to our Digital Services team for improvement of our mobile app. For further technical troubleshooting assistance, please contact a member service representative at (888) 858-6878. Thank you!
Tee H.
January 20, 2022
I find the app to be useful, but I do know that there are plenty of times when the app isn't working, which I find frustrating - more often than I'd prefer. Sometimes it just spins and spins with nothing happening. Overall, I do like being able to get my banking done without going into the local branch. For some reason, my mobile deposit usually doesn't work, but my husband's does 🤷🏽‍♀️. Now that I think of it, maybe it's a 3-star and not a 4-star app 🤔. I'll keep it at 4, I guess.
4 people found this review helpful
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Pacific Service CU
January 22, 2022
Hi Tee H., Thank you for your review. We are glad to hear that our mobile app works for you. If you continue to experience issues with mobile deposit, please call a member service representative at (888) 858-6878 to assist in troubleshooting.

What’s new

Android 14 support

App support

Phone number
+18888586878
About the developer
Pacific Service Credit Union
tsgrsd@pacificservice.org
1355 Willow Way Ste 200 Concord, CA 94520 United States
+1 925-609-5038