Worked perfectly for me I've had to outages, one where a truck hit a pole, and another where the main breaker blew on the complex, reported both via the app. They showed up in a few hours for one issue and it was solved immediately. The breaker was a different story but that has more to do with getting a new breaker then PSE. My only complaint is that the app is super limited. Wish I could pay my bill and check my account from it as well.
Concern I'm sure this is just a definition problem but both Malwarebytes and Avast identify this as Malware. I requested the dev to post an MD5 so we can verify the app has not been tampered with until the problem is resolved but can "recommend" it until then. Don't be fooled that apps can't be Malware because they are in the play store. Google scans millions of apps daily and you just can never catch them all.
Doesn't work Upon opening app it gives an error a few seconds later saying it can't complete request. Map never loads with any outage info, just spinning circle in screen. I have a couple iPhones with the PSE app and it works fine on them.
App is crap My power is out. I phoned it in. I got the app and it doesn't work. If i could give zero stars that would be my choice
Total crap. Useful only to tell you how many pages there MIGHT be in your area. I reported an outage three times the same day yet it still showed my house having power in the middle of a large red area. Also listed an outage in South Bellevue as being on Mercer island
Needs serious improvement App says 1400 people are affected, website says 79194 people are affected, I trust website because it's a big storm. App is very slow and clunky
-Shaded shapes indicating impacted outage areas.
-Icon to indicate if your home has power.
-Outage reporting available for customers not signed into myPSE account.
-New home screen.
Provides access to account, outage and service information for XFINITY customers