PTSPL Care is a powerful mobile app designed to streamline complaint management for PTSPL service coordinators and technicians. It enables service coordinators to assign booked complaints efficiently to the right technicians, ensuring quick resolution.
For engineers and technicians, the app provides a seamless platform to receive, manage, and resolve complaints effectively. They can update complaint statuses, add resolution details, and ensure customer satisfaction—all within the app.
With PTSPL Care, complaint handling becomes faster, more organized, and hassle-free, improving service efficiency and customer experience.