1.8
191 reviews
10K+
Downloads
Content rating
Everyone
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About this app

FresGO is a free, easy to use, real-time platform transforming how the City of Fresno solves issues. Report infrastructure and non-emergency public safety issues with your smartphone or computer. Track resolutions and receive real-time updates and alerts. It’s easy. With FresGO you don’t need to know which department does what. The multi-lingual application tracks reported items, like graffiti, broken sprinklers, street closures, and more. With the push of a button, issues are automatically routed and even escalated if not completed in a timely manner – and you’re notified the instant they’re resolved!
Updated on
May 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.7
187 reviews
Whoopsy Daisy
June 21, 2024
3 months ago you took a fairly straight forward easy to use app and "upgraded" it to an app that takes longer to submit requests, with radio buttons that partially block other buttons, an awkward verification process with no text option, and a less user friendly photo upload option. If this "upgrade" was designed specifically to discourage use of the app, then I offer you a hearty congratulations on a job well done. It was a solid 4.5 stars and now it's a 2.
6 people found this review helpful
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Rodney Olsen
April 25, 2024
Layout and user experience is better than the previous version. Although you can make a request as a guest, it appears that you have to be logged in as a user to receive any updates. This should be made clear to guest users who would lime followup. It also seems that requests are taking longer to be completed with the new version. Not sure if this is related to the app or the city backlog.
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Jeff Richmond
April 10, 2024
Requests are canceled without explanation. I have tried submitting the same broken waste container request 5 times, and every time they cancel the request with zero explanation. Also, The address validation doesn't recognize my address (that has existed since the 80s.) So, I'm not able to enter my actual address, which is probably why they keep canceling my request, even though I specify the actual address in the request notes.
6 people found this review helpful
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What’s new

Bug fixes

App support

About the developer
CIty of Fresno
pedro.braz@fresno.gov
2600 Fresno St Fresno, CA 93721-3620 United States
+1 559-824-8923