FresGO

Accela Inc.

About this app

FresGO is a free, easy to use, real-time platform transforming how the City of Fresno solves issues. Report infrastructure and non-emergency public safety issues with your smartphone or computer. Track resolutions and receive real-time updates and alerts. It’s easy. With FresGO you don’t need to know which department does what. The multi-lingual application tracks reported items, like graffiti, broken sprinklers, street closures, and more. With the push of a button, issues are automatically routed and even escalated if not completed in a timely manner – and you’re notified the instant they’re resolved!

Ratings and reviews

Deserves a zero stars. App has been buggy for over year. Can't report dead and dying trees. Used to load but then not post. Now I only get a blue screen of death. Same on hubby's phone. Deleted the app and re-downloaded, same problem. Blue screen of death. This app needs a major overhaul.

app has been down for a few months but when it was active... it was a rather poorly designed & slow app. However the results from the city were commendable. Report graffiti or a burned out street light and within a few days the situation was resolved.

This app didn't do anything helpful and is a total waste of effort. I tried to upload videos to building inspector but was unsussesful (I was informed by the a city employee this was possible, should have figured) and this app really did nothing more than be a simple directory and give me email and web sites for the board of stupid visors and some of the city's departments.

What's new

v4.3.0:
- UI Update

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes

v3.9.3:
- Push notification improvements
- Time zone in settings
- Minor bug fixes

v3.9.1:
- Minor bug fixes

v3.9:
- Android N support
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- Zoomable full-screen images
- Performance and error handling improvements
- Bug fixes