Purolator

Purolator Mobile app

About this app

Get estimates, schedule pickups, create and track your shipments.

Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule.

Purolator’s mobile app gives you increased visibility and control of your shipments. With the app, you can easily create, manage and track your shipments from any mobile device anywhere, and anytime.

Purolator’s Mobile App features:

NEW! Create a Shipment
Easily create a Credit Card or account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres.

Shipment Tracking
Check the latest status of your shipment while you are on-the-go. Easily access tracking details including when your shipment is in-transit or delivered.

Estimates and Transit Times
Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs.

Schedule Pickups
Schedule a convenient time for Purolator to pick up from your location.

Location Finder
Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience.

Proactive Notifications
Better manage your business priorities by simply subscribing to receive instant updates of shipments at your fingertips.

Support
Contact us directly by calling or emailing Customer Service.

Ratings and reviews

The new app is totally useless. I want to be able to track my parcel, not chat with an AI. Before, you could save and keep track of your parcels being delivered. Now, you have to 'chat' with an AI bot, one tracking number at a time, unable to save them for tracking. I don't want to be redirected to a website to track my package. The app is there for that. Not recommending Purolator if they're wasting money on useless AI

The new version is terrible. I don't want to deal with a chat box. You can't save multiple items anymore, and you can't see where ur parcel is. I will be uninstalling this app. I have installed an app called AfterShip, and it's pretty close to what the previous version of the Purolator app used to be. Plus you can save tracking numbers from various carriers. Sorry Purolator, but your new version is terrible and you ruined it.

If I could give less than one star, I would. The updates to this app have destroyed it. I don't want a chatbot to start a conversation with me when I put in a tracking number. I just want to put in a number and be able to see the same status updates as are on the website. Also, the new version doesn't even remember the tracking number entered, so you have to find it and input it over and over again. Absolute trash.

What’s new

Bug fixes