3.6
2.04K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Get estimates, schedule pickups, create and track your shipments.

Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule.

Purolator’s mobile app gives you increased visibility and control of your shipments. With the app, you can easily create, manage and track your shipments from any mobile device anywhere, and anytime.

Purolator’s Mobile App features:

NEW! Create a Shipment
Easily create a Credit Card or account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres.

Shipment Tracking
Check the latest status of your shipment while you are on-the-go. Easily access tracking details including when your shipment is in-transit or delivered.

Estimates and Transit Times
Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs.

Schedule Pickups
Schedule a convenient time for Purolator to pick up from your location.

Location Finder
Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience.

Proactive Notifications
Better manage your business priorities by simply subscribing to receive instant updates of shipments at your fingertips.

Support
Contact us directly by calling or emailing Customer Service.
Updated on
Oct 20, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted
3.6
2.04K reviews
Joseph Barbeau
November 7, 2022
I could care less about the app, Purolator is by far the worst courier service. They consistently miss guaranteed delivery dates by several days. Customer service, if you can even reach them, is as helpful as they are friendly (not a compliment), and the refund process is more complicated than getting a death row conviction overturned. I will never use this awful service again
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Kris Peoples
November 3, 2022
Terrible customer service. The virtual assistant chat can't find my address even though Purolator has delivered to it many times. Then I called and was prompted to use the virtual assistant chat, which doesn't work. Email is the last means of contact, so I emailed Purolator about the issue. They can take up to 48 hours to resolve the issue, which will most likely be too late because my parcel will be returned as undeliverable.
1 person found this review helpful
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Amanda N
July 1, 2022
App is a dud. Can't scroll down. None of the functions work. Menu doesn't open either. Truly an unresponsive app, despite restarts and re-installments. A headache to use, and not user-friendly. Much, much to be desired from both UX and development perspective. Likely built from a third party for a small fee. Doesn't appear there is a team who'd care to make this app functional. Uninstalled!
8 people found this review helpful
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What's new

To provide you with the best mobile experience, we have made some updates to our app, including pickup window adjustments and bug fixes. In addition, HealthCare approved accounts can now easily create HealthCare shipments from their mobile device.