
Wren Chenoweth-Gaddy
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The new update fixed the login issue. I can use the app to manage upcoming orders now, and that's helpful at least. If I want to open this week's meals to see the recipes though, I have to access them through the Past Orders tab. If I try to swipe through the tiles on the home page, the app crashes. I'd call the app functional but buggy currently.
1 person found this review helpful
Purple Carrot
April 8, 2026
Hi Wren! We're so sorry for the frustration the app bug caused. A new version is now available for download. Please install the update and try logging in again. Thanks so much for sticking with us!

Sarah Rusnak
I like the actual meal service, but the android app has been broken for quite a long time (many months). Purple Carrot seemingly has no intention of fixing it, despite the android app being listed on emails and such. App instantly crashes when you open it. Uninstalling and reinstalling do not help. For this meal service you will have to do everything on a web browser instead
3 people found this review helpful
Purple Carrot
April 8, 2026
Hi Sarah, and thanks for your patience! We've released a new fix, so please update your app to the most recent version to resume using it again. If you need any assistance, please don't hesitate to contact our advocacy team via live chat, SMS or send an email to hello@purplecarrot.com. Appreciate you sticking with us.

Kaitlyn Gebhard
Great food, horrible app (at the moment.) Used to work perfectly, but now it's unusable. Whenever you open it, it almost immediately crashes. I'd uninstalled after it wasn't dealt with promptly, reinstalled to see if it was fixed months later and it wasn't. I started using the website version on my phone instead, but it's not nearly as good as the app was and is difficult to navigate on a phone. I used to have no issues reporting problems with my order, but last time they didn't get back to me.
14 people found this review helpful
Purple Carrot
April 23, 2026
Hey Kaitlyn! We're so sorry for the app bug, and really appreciate your feedback and for sticking with us. The 1.20.3 update is newest version released and is ready to go for managing your subscription on mobile. If you need any assistance with your orders, please email hello@purplecarrot.com or chat in onsite. We'd be happy to help!