
Nicole H
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4/8/26 - app updated. STILL doesn't work. website updates have only gotten worse. they no longer include all the ingredients with recipes app doesn't work. hasn't for months. website updates are awful and not easy to navigate. no longer able to see upcoming deliveries. just about ready to cancel my subscription. quality of products is not what it used to be
2 people found this review helpful
Purple Carrot
April 8, 2026
Hey Nicole! We're so sorry for any frustration the app bug caused. A new version is available for download, so feel free to install and try logging in again. If you need any help with managing things or have questions about your orders, contact our advocacy team at hello@purplecarrot.com - we're here for you!

Jonah Bloom
Absolutely love the meals, but the app could use some work. Every time I try to click on "view details" on any of my past orders, I just get an error message. It just reads "error in the component tree" in the top left corner. That's why I gave 3 stars, but 5 stars coming if they fix it. I just hate have to pull of my laptop to see what my meals will be this week.
2 people found this review helpful
Purple Carrot
April 2, 2025
Hey Jonah! So glad to hear that you've enjoyed the meals so far. Apologies for any trouble - this app issue has been resolved so hopefully things are running more smoothly for you. Definitely feel welcome to reach out to us should you need anything at all though. We're always here to help!

Kaitlyn Saldaña
Great food, horrible app (at the moment.) Used to work perfectly, but now it's unusable. Whenever you open it, it almost immediately crashes. I'd uninstalled after it wasn't dealt with promptly, reinstalled to see if it was fixed months later and it wasn't. I started using the website version on my phone instead, but it's not nearly as good as the app was and is difficult to navigate on a phone. I used to have no issues reporting problems with my order, but last time they didn't get back to me.
14 people found this review helpful
Purple Carrot
April 23, 2026
Hey Kaitlyn! We're so sorry for the app bug, and really appreciate your feedback and for sticking with us. The 1.20.3 update is newest version released and is ready to go for managing your subscription on mobile. If you need any assistance with your orders, please email hello@purplecarrot.com or chat in onsite. We'd be happy to help!