Seriously So no Samsung Pay, it's my only bank that does not allow it, all my other banks do. I mean great bank but the app sucks. How about some touch ID, and get together with Samsung to start being able to use samsung pay. Apple users don't even really use apple pay. This app should be a more mobile app, like capital one and chase. This app looks more like a miniature Web page, and at times it feels like it lags to much.
Non-functional app. I very rarely leave reviews for anything, but I really hope I can help someone else avoid some of the frustration I experienced with this useless app. I read the reviews that others had posted, but figured that it couldn't really be that bad; it is. I also couldn't believe that a major financial institution would release such a POS; they did.
Awesome bank, but the app sucks. It doesn't even feel like a true app. It seems like it's an app that just shows the mobile version of the website. Please, please put some effort into the android app, and also support for Android Pay. I really wish this app is updated with Android design guidelines.
At first my review was about the cosmetics and consistency of the log in process. With time American Airlines credit union fixed the app and solved my issues. It does everything I need in a timely manner. If it functions flawlessly cosmetics are not a big deal. Thank you.
I'm not sure what happened with the latest update but now I can't make deposits through my phone anymore and that is all I really need it for. The pictures are out of focus and the app tells me the check amount does not match the amount entered. I'll try and uninstall and reinstall. Before this the app always worked flawlessly. I uninstalled and reinstalled the app but no help. So now my deposits will go elsewhere. Too bad. It was the only reason to use their app. Update... Now I can't even log on. Home screen doesn't come up.
App does not work!! Please update your mobile app!! It takes forever to load and times out before I'm able to even get the home screen! My closest branch is 45 minutes away, I can't deposit checks without this app!! Very frustrating!
*What’s New in Version 5.1.3?
-Fingerprint login for Android**
-Popmoney® Person to Person Payments
-Enhanced Bill Pay experience
- Locate a surcharge-free ATM, American Airlines Credit Union branch or ATM, or a CO-OP Shared Branch Network® location near you.