
A Google user
Multiple times have had payments not actually go through when I thought they had. No biometric security. And just recently (and only partially) supports credit card auto fill of information. This clunky app no doubt has impacted my credit score and would make me consider not using A plus in the future because they're hard to do business with. The app has also locked me out with a correct, remembered password before somehow and can only be unlocked during regular business hours.... Yikes. Why??
10 people found this review helpful
A+ Federal Credit Union
April 10, 2020
Hi - Thank you for your review and taking the time to write your concerns. If you are needing further assistance, please email me at socialmedia@aplusfcu.org. I apologize for the inconvenience.

A Google user
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It's mostly good. My account balance doesn't update on it's own, I have to log out and back in a couple times for it to work. It also takes a few tries to actually log in to the app. It's frustrating. Everything works well once I'm logged in. Mobile check deposits hit automatically, but again, I have to log out and back in a few times for my balance to update.
27 people found this review helpful
A+ Federal Credit Union
October 25, 2018
Hi Samantha, thank you for your feedback and review. I'll pass this information on to the proper department. Have a great day.

A Google user
I don't know what happened. The app used to work fine. But now, it never laods unless I clear the cache or reinstall the app, it'll randomly just log me out and sometimes it'll just freeze trying to load a page. So sick of this garbage app, but I don't have the time to sit at a computer or go to the actual bank. Fix your app or stop providing it.
9 people found this review helpful
A+ Federal Credit Union
December 26, 2018
Hi Stephan - I apologize for the inconvenience. We're currently working with Android to resolve issues with our app. You can use your phone browser to log on to your account at aplusfcu.org. If there is anything else we can help you with, please email me at socialmedia@aplusfcu.org.