
A Google user
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Update: I called member service and the rep immediately understood the issue and was able to resolve it right away. Thank you for excellent customer service. App runs perfect. Love the layout, very user friendly. ********************************* Had to change my rating. 9/10 times I get the spinning buffer when trying to get into app. For about a month now, I am rarely able to get into my accounts, it just spins & spins. I have uninstalled and reinstalled app and restarted phone various times.
4 people found this review helpful
Cabrillo Credit Union
October 31, 2019
Update: Thank you for your feedback and updating the review! We're happy that member services help you out!
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We are sorry to hear that you are having some trouble with the app. Please call our Member Support Department at 858-547-7400 so we can assist you in troubleshooting.
Thank you,
The Cabrillo Technical Team

Erika CV
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I continue to really appreciate the efficiency of this app. It is easy to sign in and immediately see all of your account information, transfer money between accounts, and send messages for help with questions/concerns. Being a federal employee, it is a great feature that the bank provides advance loans if the government experiences delays in paying for different reasons. The only thing that could be better is being able to soak to someone on a night or weekend for card purposes, token approvals
Cabrillo Credit Union
May 25, 2022
Hi Erika,
We appreciate your continued commitment to being a member with us, and glad you enjoy the app! Thank you for your positive feedback. We appreciate you taking the time to write a review.
Thank you,
Cabrillo Credit Union

A Google user
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1/8/19:Update!! The update says it, "Reduces crash at login and login failure." FALSE! Same app, same problems, same horrible bank experience. This bank always finds a way to make it miserable for me to check funds as I travel regularly. To top that my account has been hacked 4 times! I've given them so many chances. Will be leaving this bank shortly.
4 people found this review helpful
Cabrillo Credit Union
February 13, 2019
Thank you for your feedback. We are sorry to hear that you are having some trouble with the app. Please call our Member Support Department at 858-547-7400 so we can assist you in troubleshooting.
Thank you,
The Cabrillo Technical Team