Cabrillo CU
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Description
Cabrillo CU is bringing Mobile Banking to your phone and tablet. Now you can get easy access to online banking. Benefits include:
Make a deposit - deposit your check and receive immediate credit to your account*
Balances - view your account balances and transaction histories
Transfers - transfer money between your accounts
Payments - pay your bills and view recent payments
Locations - get directions to nearby branches and ATMs based on your current location
Contact Us - we're here to help, get in touch with us
Mobile Banking is FREE and SECURE. Security includes the latest in SSL encryption and is backed by online banking secure sign-on
*All deposits subject to verification. Enrollment in Mobile Deposit based on eligibility. In some instances funds will be placed on a normal hold and not be available for immediate withdrawal.
Make a deposit - deposit your check and receive immediate credit to your account*
Balances - view your account balances and transaction histories
Transfers - transfer money between your accounts
Payments - pay your bills and view recent payments
Locations - get directions to nearby branches and ATMs based on your current location
Contact Us - we're here to help, get in touch with us
Mobile Banking is FREE and SECURE. Security includes the latest in SSL encryption and is backed by online banking secure sign-on
*All deposits subject to verification. Enrollment in Mobile Deposit based on eligibility. In some instances funds will be placed on a normal hold and not be available for immediate withdrawal.
My review
Review from
Reviews
2.4
101 total
5 20
4 12
3 5
2 12
1 52
HPCert TechGuy
This app is crap. Went to a new bank and love their app. This one I scream at trying to get the camera to focus as it hides all controls. Half the time I can't even log in.
Tracy Nangle
The log screen takes foever. It is so frustrating.
Houa Lee
I just update this and had not try everything but the fingerprint scan doesn't work it crush every time.
Christopher Kirkman
Previous camera issues are fixed. This app is a great utility for managing my accounts. It can't do everything the web interface can, but the recent addition of fingerprint verification makes it more secure.
Chuck O
Fixed the camera issues! No more mobile deposit/camera issues. Updated app working great since the recent update.
Camera failure during image capture. Had to uninstall/reinstall app to complete deposit. Same issue and one-time remedy for last several deposits. Very painful waste of my time and energy.
User reviews
This app is crap. Went to a new bank and love their app. This one I scream at trying to get the camera to focus as it hides all controls. Half the time I can't even log in.
Cabrillo Credit Union May 5, 2017
Thank you so much for your input, Tracy. Within the next month there will be a new app available that will fix the login latency issue. Please keep your eyes peeled for the email communication that will announce when the new app version will be available.
Thank you for your patience,
The Cabrillo Technical Team I just update this and had not try everything but the fingerprint scan doesn't work it crush every time.
Cabrillo Credit Union April 17, 2017
Hello Mr. Lee,
Technical support will reach out to you to assist you.
Thank you,
Cabrillo Credit Union Previous camera issues are fixed. This app is a great utility for managing my accounts. It can't do everything the web interface can, but the recent addition of fingerprint verification makes it more secure.
Cabrillo Credit Union December 22, 2016
Thank you for your input. The recent update has resolved this issue. We appreciate your membership with Cabrillo Credit Union. Fixed the camera issues! No more mobile deposit/camera issues. Updated app working great since the recent update.
Camera failure during image capture. Had to uninstall/reinstall app to complete deposit. Same issue and one-time remedy for last several deposits. Very painful waste of my time and energy.
Cabrillo Credit Union April 17, 2017
Thank you for your feedback.
The camera failure during mobile deposit issue has been resolved with the new version of the app. Please log into the store to download version 5.1.5 of the app to resolve this issue.
Should you have any further questions, please reach out to a Member Support Representative toll free at 800-222-7455. Cabrillo Credit Union April 17, 2017
Thank you for your feedback.
The camera failure during mobile deposit issue has been resolved with the new version of the app. Please log into the store to download version 5.1.5 of the app to resolve this issue.
Should you have any further questions, please reach out to a Member Support Representative toll free at 800-222-7455. Camera disabled Works for most things. When i deposit checks on mobile though, the camera app and anything linked to it is disabled afterwards until i uninstall the cabrillo app and reset my phone. If i reinstall the cabrillo app, i have to reregister my phone and computers which takes 20-30 min to get FULLY back in place.
Cabrillo Credit Union December 22, 2016
Thank you for your input. The recent update has resolved this issue. We appreciate your membership with Cabrillo Credit Union. Cannot take pics of checks to deposit Every time I go to deposit a check, via the app, it says camera unable to connect. Please fix this ASAP. Last month it worked fine.
Cabrillo Credit Union December 22, 2016
Thank you for your input. The recent update has resolved this issue. We appreciate your membership with Cabrillo Credit Union. Horrible The app has some major bugs. The worst being that after I take a picture of the check for mobile deposit the camera no longer works. Restarting the phone doesn't fix. Only way I could fix it was to reset all of the settings on my phone. I am not willing to go through all that trouble of re-setting up my phone every time i want to deposit a check. In short 💩
Cabrillo Credit Union December 22, 2016
Thank you for your input. The recent update has resolved this issue. We appreciate your membership with Cabrillo Credit Union. newest update doesnt even let me login in. the green progress circle shows, then does nothing.
Won't Let Me Log In What everyone else said. Can't log in. Please fix.
Works great This works for mostly everything. If you need to more than your basic stuff do it on laptop. Duh.
Why they change it???? Just need it to check my accounts. I cannot even get passed the log in screen. Just says logging in and stays there. Understand more security but if you cannot even get in to see your accounts, it defeats the purpose of convenience.
New version, new issues! When working on it on my cell phone and exit the app to any other app it automatically signs me off and makes me lose what I was working on/looking at. Please fix this! The app should still work on the background for a period of time and not sign off right away.
App is crap Cannot deposit check! Reader is awful. No auto-focus like previous app. Customer service said use brighter light. Still rejects the deposit. So mad!
Soooo Slooooow Definite downgrade from the mobile website, which now won't work from mobile. All "new" features are easily available from the (working and highly rated) SPRIG CU CO-OP app. Often I'm essentially locked out of my account details (pending transactions) because this app is crashing, hanging, or maybe just taking a break instead of getting info to the screen.
Installed and uninstalled hoping it was a glitch but this app is horrible! I can't even get beyond the log on screen before the app freezes. Terrible!
Locked out ?! Why did they create a new app instead of updating the good one ? Now I can't access my account what so ever. Horrible
Sort of works Was able to download it and open it, unfortunately the Mobile Deposit function doesn't seem to want to do anything more than register you. I guess it's a good thing I'm registered, now if I could just deposit a check. Unsat people, unsat.
Bad move So slow! It takes a long time a min to load. The previous was so much better and faster!
USELESS This is useless. I haven't been able to log on at all.
Why??? Since the update I cant have been having to ask for a secure code again and again and again. Even with this app it asks me for a secure code again. I have autorized my computer and my phone, but yet i still get asked for a secure code. This is ridiculous, go back to the explorer simple edition please
Bring back old version Since installing the new version I can't log on . This is useless to me now. Please fix asap
I've reinstalled several times and I never can log in. Useless for now. Maybe a future update can fix it.
Stupid App I have to Uninstall and reinstall this app EVERY TIME I want to make a mobile deposit. It's ridiculous!
Why change? The old app wasn't perfect but this one is slow and I can't stand the new bill pay. And, on top of it all--if you don't complete the new payee input perfectly, it won't let you save it. But it won't tell you what you did wrong!!
GET THIS FIXED! Freezes before log in screen. I can't use this app on my tablet or phone, which means NO MOBILE BANKING. GET THIS FIXED!
Constant hassles Even when I don't clear my cookies need to reautuenticate constantly. Hassle, time consuming.
Doesn't Work It has a problem with the loading log in screen. Currently useless on my note 2.
Very disappointing Unable to login! Emailed for support from the Google store and got undeliverable message... smh
Bad, please fix it, I couldn't deposit a check it was marked error every time.
Review deleted
What's New
Minor bug fixes
Additional information
Updated
July 10, 2017
Size
Varies with device
Installs
5,000 - 10,000
Current Version
Varies with device
Requires Android
Varies with device
Permissions
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Cabrillo Credit Union
