Cabrillo CU

- July 10, 2017

Everyone

Finance

( 101)

Description

Cabrillo CU is bringing Mobile Banking to your phone and tablet. Now you can get easy access to online banking. Benefits include:
Make a deposit - deposit your check and receive immediate credit to your account*
Balances - view your account balances and transaction histories
Transfers - transfer money between your accounts
Payments - pay your bills and view recent payments
Locations - get directions to nearby branches and ATMs based on your current location
Contact Us - we're here to help, get in touch with us

Mobile Banking is FREE and SECURE. Security includes the latest in SSL encryption and is backed by online banking secure sign-on

*All deposits subject to verification. Enrollment in Mobile Deposit based on eligibility. In some instances funds will be placed on a normal hold and not be available for immediate withdrawal.

Reviews

2.4

101 total

5 20

4 12

3 5

2 12

1 52

HPCert TechGuy

This app is crap. Went to a new bank and love their app. This one I scream at trying to get the camera to focus as it hides all controls. Half the time I can't even log in.

Tracy Nangle

The log screen takes foever. It is so frustrating.

Houa Lee

I just update this and had not try everything but the fingerprint scan doesn't work it crush every time.

Christopher Kirkman

Previous camera issues are fixed. This app is a great utility for managing my accounts. It can't do everything the web interface can, but the recent addition of fingerprint verification makes it more secure.

Chuck O

Fixed the camera issues! No more mobile deposit/camera issues. Updated app working great since the recent update.

Camera failure during image capture. Had to uninstall/reinstall app to complete deposit. Same issue and one-time remedy for last several deposits. Very painful waste of my time and energy.

User reviews

HPCert TechGuy March 4, 2017

This app is crap. Went to a new bank and love their app. This one I scream at trying to get the camera to focus as it hides all controls. Half the time I can't even log in.

Tracy Nangle April 22, 2017

The log screen takes foever. It is so frustrating.

Cabrillo Credit Union May 5, 2017

Thank you so much for your input, Tracy. Within the next month there will be a new app available that will fix the login latency issue. Please keep your eyes peeled for the email communication that will announce when the new app version will be available. Thank you for your patience, The Cabrillo Technical Team

Houa Lee March 17, 2017

I just update this and had not try everything but the fingerprint scan doesn't work it crush every time.

Cabrillo Credit Union April 17, 2017

Hello Mr. Lee, Technical support will reach out to you to assist you. Thank you, Cabrillo Credit Union

Christopher Kirkman December 22, 2016

Cabrillo Credit Union December 22, 2016

Thank you for your input. The recent update has resolved this issue. We appreciate your membership with Cabrillo Credit Union.

Chuck O December 18, 2016

Fixed the camera issues! No more mobile deposit/camera issues. Updated app working great since the recent update.

February 6, 2017

Camera failure during image capture. Had to uninstall/reinstall app to complete deposit. Same issue and one-time remedy for last several deposits. Very painful waste of my time and energy.

Cabrillo Credit Union April 17, 2017

Thank you for your feedback. The camera failure during mobile deposit issue has been resolved with the new version of the app. Please log into the store to download version 5.1.5 of the app to resolve this issue. Should you have any further questions, please reach out to a Member Support Representative toll free at 800-222-7455.

Savanna Lamb February 3, 2017

There is an error every time I use mobile deposit.

Cabrillo Credit Union April 17, 2017

ChrisRamirez July 8, 2016

Camera disabled Works for most things. When i deposit checks on mobile though, the camera app and anything linked to it is disabled afterwards until i uninstall the cabrillo app and reset my phone. If i reinstall the cabrillo app, i have to reregister my phone and computers which takes 20-30 min to get FULLY back in place.

Cabrillo Credit Union December 22, 2016

Thank you for your input. The recent update has resolved this issue. We appreciate your membership with Cabrillo Credit Union.

August 9, 2016

Cannot take pics of checks to deposit Every time I go to deposit a check, via the app, it says camera unable to connect. Please fix this ASAP. Last month it worked fine.

Cabrillo Credit Union December 22, 2016

Thank you for your input. The recent update has resolved this issue. We appreciate your membership with Cabrillo Credit Union.

Scott October 7, 2016

Horrible The app has some major bugs. The worst being that after I take a picture of the check for mobile deposit the camera no longer works. Restarting the phone doesn't fix. Only way I could fix it was to reset all of the settings on my phone. I am not willing to go through all that trouble of re-setting up my phone every time i want to deposit a check. In short 💩

Cabrillo Credit Union December 22, 2016

Thank you for your input. The recent update has resolved this issue. We appreciate your membership with Cabrillo Credit Union.

ilan shnider March 10, 2016

newest update doesnt even let me login in. the green progress circle shows, then does nothing.

Larry Hansen June 5, 2016

CCU As always worked the first time. Can expect nothing less.

Skwee March 13, 2016

Won't Let Me Log In What everyone else said. Can't log in. Please fix.

David Quintero July 5, 2016

Works great This works for mostly everything. If you need to more than your basic stuff do it on laptop. Duh.

Joe Sandoval March 30, 2016

The app worked for about a week

Lucy Espiinoza March 16, 2016

To complicated for me

Lees Gregg May 10, 2016

10 yr customer App is great quick convenient and accurate

Amado Ordonez March 10, 2016

Worked on first try

Linda Jimenez May 27, 2016

Great app Been a customer for over 15 years

Ray Vega March 10, 2016

Doesn't log in

Carlos Lino March 10, 2015

New version, new issues! When working on it on my cell phone and exit the app to any other app it automatically signs me off and makes me lose what I was working on/looking at. Please fix this! The app should still work on the background for a period of time and not sign off right away.

Ryan Concepcion March 26, 2015

Why they change it???? Just need it to check my accounts. I cannot even get passed the log in screen. Just says logging in and stays there. Understand more security but if you cannot even get in to see your accounts, it defeats the purpose of convenience.

Connie Martinez July 13, 2015

App is crap Cannot deposit check! Reader is awful. No auto-focus like previous app. Customer service said use brighter light. Still rejects the deposit. So mad!

David Lane March 16, 2015

Soooo Slooooow Definite downgrade from the mobile website, which now won't work from mobile. All "new" features are easily available from the (working and highly rated) SPRIG CU CO-OP app. Often I'm essentially locked out of my account details (pending transactions) because this app is crashing, hanging, or maybe just taking a break instead of getting info to the screen.

kristine tapia March 21, 2015

Installed and uninstalled hoping it was a glitch but this app is horrible! I can't even get beyond the log on screen before the app freezes. Terrible!

Scarlett Diaz April 9, 2015

Locked out ?! Why did they create a new app instead of updating the good one ? Now I can't access my account what so ever. Horrible

Frank White March 24, 2015

Sort of works Was able to download it and open it, unfortunately the Mobile Deposit function doesn't seem to want to do anything more than register you. I guess it's a good thing I'm registered, now if I could just deposit a check. Unsat people, unsat.

Monica Hiles March 13, 2015

Bad move So slow! It takes a long time a min to load. The previous was so much better and faster!

Sharon Sanders May 6, 2015

USELESS This is useless. I haven't been able to log on at all.

pedro vazquez March 22, 2015

Why??? Since the update I cant have been having to ask for a secure code again and again and again. Even with this app it asks me for a secure code again. I have autorized my computer and my phone, but yet i still get asked for a secure code. This is ridiculous, go back to the explorer simple edition please

Tiashira Gadlin March 27, 2015

Bring back old version Since installing the new version I can't log on . This is useless to me now. Please fix asap

Stacy Rider July 31, 2015

I've reinstalled several times and I never can log in. Useless for now. Maybe a future update can fix it.

Donna Caruso April 22, 2015

Stupid App I have to Uninstall and reinstall this app EVERY TIME I want to make a mobile deposit. It's ridiculous!

Jerry W March 18, 2015

Why change? The old app wasn't perfect but this one is slow and I can't stand the new bill pay. And, on top of it all--if you don't complete the new payee input perfectly, it won't let you save it. But it won't tell you what you did wrong!!