A Google user
8 times out of 10 it doesn't even load. It's super frustrating to keep track of my balance in my spending when I can't even log into my bank to check. I've spoken with multiple people and tried multiple things to fix the problem! I think I've uninstalled and reinstalled and ran updates at least 7 times by now! And the pending purchases are super deceptive! Supposed to have overdraft protection so that it declines purchases, but it doesn't!!!!
25 people found this review helpful
Harvey Greene
Very non user friendly. They are 1-2 yrs behind other bank apps. Same goes for their computer web banking. Very click happy. Does not work and play easily with itself when you have multiple accounts, and or have two people (i.e. married couple) needing access to all accounts. They also nickel and dime you with charges for this that other banks do not.
2 people found this review helpful
A Google user
Everything takes so long to pend that sometimes you can't even SEE your transactions until the next day, let alone have it be visibly taken out of your balance. Too many times I have had to pay a bill and it doesn't go through for another 24+ hours, then I end up going under. Why would i have a banking app if i always have to keep track of my debit charges and do all the math myself all the time. I can, but I certainly dont want to, nor do I expect to, but there we are.
22 people found this review helpful