MAX Mobile Banking

2.6K reviews
Content rating
Screenshot image
Screenshot image

About this app

Use MAX Mobile Banking to quickly and securely deposit checks, review your account balance and transaction history, transfer funds between accounts, pay bills, send money instantly to family and friends, send and receive secure messages with MAX, and quickly locate a MAX ATM or branch.

• View account balances and transaction history
• View your eStatements and eNotices
• Use the Activity Center to track and monitor transfers
• Set up and manage account alerts

• Deposit checks with MAX Mobile Deposit
• Pay bills
• Pay loans and manage lines of credit at MAX
• Transfer money between MAX accounts
• Transfer money to your accounts at other institutions
• Send money with MAX InstaPay
• Make changes to pending transactions

• Apply for additional accounts
• Apply for loans
• Apply for a mortgage or other home loans

• Find the nearest MAX branches and ATMs
• Find surcharge free ATMs worldwide
• Speak with a customer service consultant at your myMAX Service Center

Notes on Permissions:
• Location permissions are needed to determine your current location in order to find MAX branches and ATMs near you
• Read Contact permissions are needed to access your contacts to send money via MAX InstaPay
• Camera permissions are needed to deposit checks via MAX Mobile Deposit
• USB storage permissions are needed to view file attachments

Some features are available for eligible customers and accounts only.

Federally insured by NCUA. Equal Opportunity Lender.
Updated on
May 24, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.51K reviews
A Google user
March 3, 2020
It worked fine for a while, then it just stopped letting me log in. I did what the Max website recommended about uninstalling the app, restarting my phone, and reinstalling the app. I have tried it multiple times and it does not work. You're better off just going through the website 👎 Update: It let me login 1 time. After that, it won't let me login again. The app is not fixed. 👎👎
12 people found this review helpful
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MAX Credit Union
April 30, 2020
We apologize and can help troubleshoot. Clear your MAX app cache and data. Open Settings; select Apps; MAX App; Storage. Click “Clear Data” and “Clear Cache”; then log in. If you continue to experience issues, please email your callback number ONLY to us at You may also contact our call center at 1-800-776-6776.
Michael Carter
May 15, 2020
The app is full of glitches. I have to try mobile deposit multiple times before it accepts. The reoccurring transfer feature doesn't work. I can easily move my accounts order around, which is nice but it happens by mistake. I am not able to log in all of the time. As new member over the past month these are the things that have become inconvenient for me.
11 people found this review helpful
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MAX Credit Union
June 16, 2020
Hi Michael - We made some changes that may improve your mobile banking experience. Please uninstall the app, power off/on your device and then reinstall the app. If you still experience issues, please call our Customer Support team at 800.776.6776 for additional troubleshooting assistance.
A Google user
October 29, 2019
App had been phenomenal. Got a new S9 Plus and after a week or two the app refused to login. I login and it just spins in circles. Why has this not been fixed? Clearly it is an issue many are experiencing. UPDATE: Problem resurfaced and NO ONE will reply from the support center about any work being done to fix the issue. This is wildly ridiculous. Been waiting 4 months for a response and none have happened. Absolutely terrible programming.
8 people found this review helpful
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MAX Credit Union
January 24, 2019
Hi Logan - We released a fix for this issue on January 17th. If you have not already, please update the MAX Mobile Banking app on your device and let us know if you have any further problems. We are confident the latest release will resolve the issue you reported with your Galaxy S9+.

What's new

Enhancements and minor bug fixes