![](https://play-lh.googleusercontent.com/a/ACg8ocIEf4uhER0e5s0kTBIieogeS2xjMYJT054ZoNhhX3BZdzbxwA=s32-mo)
John Parker
For 6 years i've used an app with the exact same functionality. Now they've changed their brand and suddenly the app starts to suck. Half the links just take you out to a web browser. But the thing now prompting my 1 star rating is I can't remote deposit my check anymore. Something i've been doing every 2 weeks for literal years. Now I must "enroll" and the enrollment screen just errors out. So glad I get to do a 90 minute round trip out to one of their physical locations.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVak40uptGY-vbN2Cwm3Nys0fKJJjudxRnsaeGN59CK1U6Yk0VLvQ=s32)
Cameron Johnson
I want to start by saying ALL of the staff that I have spoke to has been very friendly and helpful (Thanks Ivana?)... But sadly that's where the good ends for me. The app is a sluggish version of the browser interface. It constantly needs restarting. It's not a good experience. It takes up to 4 days for payments to reflect. I also just noticed they don't even underwrite their own credit cards. Altogether I'm bummed. The app looks, functions and feels like something from 2005, sadly.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXhTdS3CDgw9Qg-UQHFpkuQYgpMgSSbUgdsGSvUzGhYG8n7Xqh3jw=s32)
Jason DeLand
Until one of the last two updates it has worked fine, no issues. However, ever since they last updated it (?/?/2019), I haven't been able to load my account on the first try upon successfully logging in. When I put in the right login information the screen fades to black and never changes. Every single time I want to see my account I have to open the app->login->return to home->force close app->re-open app->login, and THEN it shows that it's loading and successfully loads my account homepage.