Rockland Trust Mobile Banking
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Description
Download the free Rockland Trust Mobile Banking app and manage your account 24/7 right from your mobile device or tablet. Rockland Trust Mobile Banking allows you to deposit checks simply by taking a photo of the front and back of the check, view account balances and activity, transfer funds, pay bills, schedule payments, find branches/ATMs, and more.
Accessing the app is easy. Use the same User ID and Password that you use for online banking. Or use the options for authentication with your fingerprint on eligible devices.
Consistent look across
No matter which device you're using, you'll experience the same clean simplified design.
New Mobile Banking App
Now with the same features and functionality you're used to on your desktop.
Fingerprint Login
Securely log in with the touch of your finger.
Accessing the app is easy. Use the same User ID and Password that you use for online banking. Or use the options for authentication with your fingerprint on eligible devices.
Consistent look across
No matter which device you're using, you'll experience the same clean simplified design.
New Mobile Banking App
Now with the same features and functionality you're used to on your desktop.
Fingerprint Login
Securely log in with the touch of your finger.
My review
Review from
Reviews
3.0
328 total
5 110
4 44
3 28
2 27
1 119
With latest update can no longer deposit checks using a galaxy S7. The app kicks me out at 'capture image of back of check' every time. I've been to the branch, they can't figure out the problem. Apparently only works if you have an iPhone. Think I'll switch banks.
Rebecca Carr
Can't even log in. I needed to check a balance, it didn't give me a choice it made me update. When it updated it wouldn't let me log in. Really? Now I can't do what I need to do tonight AND I've got to fix this or go to the bank in the morning to check my balance. Such a simple request, just want my balance.
Lisa Kozak
Check deposit doesn't work I used to deposit checks with the app with no problem. Then an update was installed, and it no longer works. It doesn't focus the camera, so the check images end up blurry and the deposit doesn't go through. Terrible update!
Tracy Jill Anderson
App is terrible I was excited to have my banking available right at my fingertips but unfortunately this app has been nothing but a pain. If I am lucky enough to be able to get it to actually login, it then locks up. You'd think such a great bank could get this right. Apparently I am not alone in my opinion. Hopefully they can update it so it works properly.
Dede Vecchi
Update It worked fine until they updated the app. Now when I pay a bill with one account they take it out of another causing one overdraft after another. They did reimburse the OD charges though. Hopefully they will fix it soon.
Timothy Irving
KEEPS CRASHING What is the point of an updated app that crashed the very first time upon installation!? Have used 3 times in two days and only able to access once!
User reviews
With latest update can no longer deposit checks using a galaxy S7. The app kicks me out at 'capture image of back of check' every time. I've been to the branch, they can't figure out the problem. Apparently only works if you have an iPhone. Think I'll switch banks.
Can't even log in. I needed to check a balance, it didn't give me a choice it made me update. When it updated it wouldn't let me log in. Really? Now I can't do what I need to do tonight AND I've got to fix this or go to the bank in the morning to check my balance. Such a simple request, just want my balance.
Check deposit doesn't work I used to deposit checks with the app with no problem. Then an update was installed, and it no longer works. It doesn't focus the camera, so the check images end up blurry and the deposit doesn't go through. Terrible update!
App is terrible I was excited to have my banking available right at my fingertips but unfortunately this app has been nothing but a pain. If I am lucky enough to be able to get it to actually login, it then locks up. You'd think such a great bank could get this right. Apparently I am not alone in my opinion. Hopefully they can update it so it works properly.
Update It worked fine until they updated the app. Now when I pay a bill with one account they take it out of another causing one overdraft after another. They did reimburse the OD charges though. Hopefully they will fix it soon.
KEEPS CRASHING What is the point of an updated app that crashed the very first time upon installation!? Have used 3 times in two days and only able to access once!
Goes from bad to worse with each update. Crashes, requires logging in multiple times. Least intuitive interface for a banking app I have ever seen.
Bad update It is currently a holiday and the banks are closed but I cannot access my account because the app is also down.
The recent update had a few hiccups. But they seem to have ironed them all out. Overall I really like the updated app over the old one. It works much more like the desktop website, which is a good thing. I've also had no issue depositing checks or making electronic payments through the app.
I don't know what happen last month no problem, and know I can't deposit my check. Because every time I get to the part you take photo of your check it close the app/ every time. We need a new update to fix this problem.
This app just keeps getting worse and worse. Sometimes it doesn't let me log in, other times it takes forever to load and doesn't display my accounts. Works fine on Apple, why don't we start focusing on Android..
New update This new update is obnoxious. I normally have to try signing in 3or 4 times before being able to see my account. It constantly crashes. The older version worked so much better. If I don't check remember the user name it works much better and wuicker. Hasn't crashed in a few weeks now.
Before the update, this app was fast, responsive and worked properly. Plus the mobile deposit app worked every time with no issue. Now the app takes forever to load, is unresponsive and the mobile deposit has not worked once. Also, all the details for checking your account are gone! It doesn't tell me where stuff was purchased if I need to check that stuff on the go. I now have to wait until I get to a computer. It was perfect before, not a single issue. It was good, now it's just awful. To add more, this app is also very difficult to do and understand things. To try and view your bills, recent transactions, automatic transfer is extremely frustrating and impossible to do. This app is a large disappointment because this is a good bank.
What the hell I put my correct username and password and it doesnt let me log in AND it disables my account when i most needed to use it. This app is stupid
Terrible It works when it wants to. When it does I need to confirm my login in at least 5x before getting in. When it doesn't work it force closes, actually does this a lot...Update please!!
Why fix it if it's not broken? Really bad - can't log in. I miss the old app!
New update had to delete & reinstall to work properly Had to delete app & reinstall for the update to work properly!!! At first Couldn't log in at all since new update ridiculous enter login in then just kept showing a black screen, Ok now
Difficult to use really slow camera doesn't Focus to take a picture of checks really mad that they had to change this. It was working perfectly fine before the update ðŸ˜
Could be better After having numerous unsuccessful attempts to login I was finally able to. The app is much slower now! Please optimize the app. The design nice but not if it's slower.
It looks great and when it works, it is wonderful; but therein lies the problem: WHEN it works. More often then not it does not work. The old Rockland Trust app was just fine but this new one is totally unreliable! Please focus more on function and less on form. Thank You.
Better before the update It crashes, it freezes, it doesnt show my accounts, it take forever to log in and thats only IF it logs me in. why spam email me about "better mobile banking" if its just going to absolutely suck?
It's convenient as far as viewing accounts & transaction history. My only problem is I can't cash any checks like I should be able to.
Can't do deposits Am I the only one who cannot do deposits from my phone? This has really interrupted the way I run my business. Not happy with the new app
The new upgrade is awful It won't let me sighn in. It's very slow I want the old version back!
What kind of Bank doesn't offer car loans? Can't add bill payees. App has some glitches here and there. It asks for fingerprints twice. App is slow to respond. App screen flickers upon closing.
Rockland Trust January 16, 2015
We are aware of this issue and are working on addressing it. If you have any other issues please e-mail us at customer.service@rocklandtrust.com One reason i switched to rockland trust was because of the mobile banking. I have been with them since january and still cant get into my account on this app! I even went to the branch for help, although they were very helpful, the problem still continued.
Buggy as all hell atm Was a really nice app. The latest update has made it nearly unusable.
App update Terrible!!!! Old version worked much better PLEASE get it back...wont keep me signed in and keeps stop running randomly!
Bravo it stinks Now the updated app refuse to load, prefer the old app.
Crashes after sign on Old version was better ,now it crashes every time I sign on.
New update is disappointment The fingerprint was a cool idea,but the bugs that come with this is terrible
Can't log in. Keeps crashing. If I am able to log in, the next screen is blank.
You log in and then the screen fades out and comes back to the login again so you start logging in again and yet what you are supposed to do is wait even longer and then it takes you to your accounts. Whats up with that???
Just like many others removed old application and uploaded new app. Got in once and now continue to get black screen repeated the above still nothing. Very frustrating.
Deposit Every time I want to deposit a check I have to re-download the app because it won't focus on the check. It's frustrating having to re-register my phone every time with the app also.
Awful don't bother!! It kicks me off while on my table and doesn't offer all the perks other bank mobile apps do
Keeps crashing Updated... STILL HORRIBLE. Wouldn't let me log on without the update and now it keeps crashing after the login screen
Beta test first from now on. So you have 2 log in screens. I need a secure access code to log on for the first time, and IF I manage to get that far, when I go to get the access code, either from phone call or e-mail, I have to log in again... So I can't use that security code. I miss the original app.
I haven't had any issues with this app, it allows me to check balances, make transfers, etc... does what it should.
Can't transfer funds since upgrade Useless if I am unable to transfer funds between accounts
Review deleted
What's New
Touch authentication optimization along with minor bug fixes and improvements.
Additional information
Updated
October 11, 2016
Installs
10,000 - 50,000
Requires Android
4.0.3 and up
Permissions
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Rockland Trust
