
Wade Phillips
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The initial app platform is intuitive and fine to use but the app falls short when using the Bill Pay Site, (BPS). BPS is complex, tough to navigate and not nearly as intuitive as the initial platform. It does not fit well within the frame of a cell phone. You can tell BPS was designed on a desk top and squished into a smart phone app. Each time I open BPS it's like opening it for the first time, learning how to navigate it.
3 people found this review helpful

A Google user
It's okay but could use improvements, everything I need to know is right there and depositing checks is really easy. A budget feature would be really cool. One thing that gets me is that I have to disconnect my wifi to log in most times. It's super fast under data connection though. Now, it's 99% NOT due my internet connection , it's a rather inconvenient.
21 people found this review helpful

Gabriella Lazzarino
I used to love Rockland Trust, but... I cannot tell if it is just the app or the online banking itself. It often happens that charges go through, but never show when I am checking my balance... And suddenly show up the next day, with an overdraft fee. If I had known, I would have made a transfer from my savings or deposit cash I had on hand. I've lost so much money this way, between my personal and business bank accounts. I've never had so many preventable overdraft fees until the past year.
3 people found this review helpful