Qbits Service Partner

Tatvamasi Labs

About this app

Qbits Service Partner is the official field service application for authorized Qbits Inverter service partners.
The app helps service partners manage inverter service requests from ticket assignment through service completion, verification and payment.

Key Features:

* Manage Service Tickets
• View available service tickets assigned or available in your service region
• Review customer, inverter and service details
• Accept or decline tickets based on your availability

* Plan Your Field Service
• View service location and customer information
• Navigate to the service location
• Check required tools, materials and service instructions
• Coordinate with the Qbits internal service team when additional guidance is required

* Resolve Inverter Issues
• Diagnose and troubleshoot inverter service requests
• Follow service instructions provided by the Qbits technical team
• Record work performed and service details
• Upload service reports and supporting images

* Submit & Track Completion
• Submit completed service jobs for internal verification
• Track ticket status and service progress
• Receive updates from the Qbits service team

* Payment Management
• Raise payment requests for eligible completed services
• Track payment request status
• Monitor approved service payments

Built for Qbits Service Partners
Qbits Service Partner brings tickets, field-service information, technical coordination, service documentation and payment requests together in one application.

The app is intended exclusively for authorized Qbits Service Partners and requires a valid partner account.

Qbits Service Partner - manage service, resolve faster, and stay connected with Qbits.