QÓZT
Everyone
info
5+
Downloads
About this app
QÓZT is the customer service application for the QÓZT platform. With it, your team can monitor and respond to the company's WhatsApp and Instagram conversations directly from their cell phone, using the same inbox they already use on their computer.
MAIN FEATURES
Unified Inbox
All conversations from your channels in one place, with search by name or number and filters by channel, assignee, and label. Tabs to view only groups, only your conversations, or only unread messages.
Complete Conversations
History with contact photo and name, indication of delivered and read messages, separation by day, and response to specific messages. Send texts, photos, videos, audios, and documents, take photos on the spot with the camera, and react to messages with emojis.
Customer Service Organization
Mark conversations as favorites, pin important ones, apply labels, leave them as unread to resume later, and close the service by recording the outcome.
Teamwork
Transfer the conversation to another agent and see in the history who took over each call and when.
Contact Profile
Instantly check the data of the person you are speaking with: phone number, email, funnel stage, responsible party, origin, and labels.
AI-Powered Service
Activate or deactivate the AI agent in each conversation. With AI enabled, it responds automatically; when deactivated, you take over the conversation from where it left off.
Quick Responses
Insert message templates already registered on the platform and respond in seconds.
ACCESS
This application is intended for companies that already use the QÓZT platform and requires an active account to enter. If your company is not yet a client, visit qozt.com.br to learn more.
If you prefer a shorter version, cut the last three sections — Play does not require a minimum size.
MAIN FEATURES
Unified Inbox
All conversations from your channels in one place, with search by name or number and filters by channel, assignee, and label. Tabs to view only groups, only your conversations, or only unread messages.
Complete Conversations
History with contact photo and name, indication of delivered and read messages, separation by day, and response to specific messages. Send texts, photos, videos, audios, and documents, take photos on the spot with the camera, and react to messages with emojis.
Customer Service Organization
Mark conversations as favorites, pin important ones, apply labels, leave them as unread to resume later, and close the service by recording the outcome.
Teamwork
Transfer the conversation to another agent and see in the history who took over each call and when.
Contact Profile
Instantly check the data of the person you are speaking with: phone number, email, funnel stage, responsible party, origin, and labels.
AI-Powered Service
Activate or deactivate the AI agent in each conversation. With AI enabled, it responds automatically; when deactivated, you take over the conversation from where it left off.
Quick Responses
Insert message templates already registered on the platform and respond in seconds.
ACCESS
This application is intended for companies that already use the QÓZT platform and requires an active account to enter. If your company is not yet a client, visit qozt.com.br to learn more.
If you prefer a shorter version, cut the last three sections — Play does not require a minimum size.
Serve your company's customers via WhatsApp and Instagram, all in one place.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info, Messages and 6 others
- Data is encrypted in transit
- You can request that data be deleted
What’s new
Novidades desta versão:
• Agenda: visão geral com os números do período, calendário, lista de agendamentos e configurações (horários, serviços, bloqueios e lembretes).
• Painéis: acompanhe seus quadros de atendimento por fase, abra cada card com os dados do lead e converse com o cliente sem sair do card.
• Tema claro e escuro: escolha em Mais › Configurações › Aparência.
• Novo visual nas telas de login, conversas e contatos.
• Correções e melhorias de desempenho.
• Agenda: visão geral com os números do período, calendário, lista de agendamentos e configurações (horários, serviços, bloqueios e lembretes).
• Painéis: acompanhe seus quadros de atendimento por fase, abra cada card com os dados do lead e converse com o cliente sem sair do card.
• Tema claro e escuro: escolha em Mais › Configurações › Aparência.
• Novo visual nas telas de login, conversas e contatos.
• Correções e melhorias de desempenho.
App support
phone
Phone number
+5543991996849
About the developer
Daparx Adm 1 Ltda
qozt.ia@gmail.com
Av. José Gabriel de Oliveira 685
Andar 12, Apto. 1206
Aurora
LONDRINA - PR
86047-360
Brazil
+55 43 99199-6849