MyJax

City of Jacksonville, Florida

About this app

My Jax
MyJax, your mobile connection to City of Jacksonville, FL services, allows you to:
•Report concerns such as blight, potholes, missed garbage collections, animals and a host of other issues
•Pinpoint the issue location using GPS, attach photos, and receive automatic status updates from your smart device
•View local points of interest
•Review City news
•Link directly to the City’s social pages
•One touch dialing
•Access to other City mobile apps
•Look up garbage and recycle schedules, add those dates to their smart device calendar

Ratings and reviews

You can report only some issues through this app. You find out that yours can't be submitted after logging in, selecting the area and then not finding your issue in the options. Why can't I report traffic light issues on this app? Update, still not working. Now won't let me submit any report.

This app has become a piece of junk ever since the COJ changed things at the 630-CITY phone number. It constantly crashes, locked up, locks your phone up where you cannot get out of the app and it will not let you shut your phone off when it does crash or lock your phone up. You have to pull the battery out to get it shut down. This has been going on ever since the COJ changed at 630-CITY.

What is the point of an app if all it does it take me to the website? What is the point of a in-app login if it takes me to the website? These are two questions that the developers and owners of this app should have asked themselves. Before this got updated it was useful as I could see my waste collection schedule easily. Now it takes me to the site, and i have to jump through a million hoops to get the info that I want. Worthless app. Don't bother installing.

What’s new

New Interfaces
Leads to new MyJax customer portal