Flow by Q-smart
Everyone
info
0+
Downloads
Everyone
Learn more
About this app
QR Waiter Call & Request Management System — Flow by Q-smart is a staff application that enables hotel, restaurant, and field operations personnel to instantly track, prioritize, and quickly respond to customer requests.
When your guests make a request from a table/room, your staff sees it within seconds, accepts it, and completes it by scanning the QR code. No request is missed, no table is forgotten.
HOW IT WORKS?
• REQUESTS — All active customer requests are displayed in a single list, color-coded according to their importance (Critical / High / Normal). Each request shows table/area information, request type, and waiting time. Staff accepts the request with a single touch, leaves it if necessary, and completes it when finished.
• SHIFT MANAGEMENT — Staff update their status with a single touch when starting/ending their shift; they do not receive new request assignments while off-duty.
• QR COMPLETION — For critical operations (e.g., account closure), staff securely complete the request by scanning the QR code on the table — eliminating the risk of accidental or remote completion.
• INSTANT NOTIFICATIONS — Staff receive instant push notifications when a new request arrives or if a request is pending for a long time; different notification tones are used for critical and normal priority requests.
• HISTORY — All accepted, completed, abandoned, or expired requests are stored in a history screen that can be filtered by date range and request type — ideal for performance tracking and reporting.
• PROFILE — Staff view their account information, change their language preference, and securely log out.
SECURE AND FAST LOGIN
No passwords, no forgotten passwords. Staff simply enter their business account name and register their device in seconds with a one-time code received from their manager. Session information is stored in the device's secure keychain.
FOR EVERYONE
The app is available in many languages, including Turkish, English, German, French, Spanish, Italian, Russian, Arabic, and Albanian.
Increase guest satisfaction, measure team performance, and never miss a request with Flow by Q-smart.
When your guests make a request from a table/room, your staff sees it within seconds, accepts it, and completes it by scanning the QR code. No request is missed, no table is forgotten.
HOW IT WORKS?
• REQUESTS — All active customer requests are displayed in a single list, color-coded according to their importance (Critical / High / Normal). Each request shows table/area information, request type, and waiting time. Staff accepts the request with a single touch, leaves it if necessary, and completes it when finished.
• SHIFT MANAGEMENT — Staff update their status with a single touch when starting/ending their shift; they do not receive new request assignments while off-duty.
• QR COMPLETION — For critical operations (e.g., account closure), staff securely complete the request by scanning the QR code on the table — eliminating the risk of accidental or remote completion.
• INSTANT NOTIFICATIONS — Staff receive instant push notifications when a new request arrives or if a request is pending for a long time; different notification tones are used for critical and normal priority requests.
• HISTORY — All accepted, completed, abandoned, or expired requests are stored in a history screen that can be filtered by date range and request type — ideal for performance tracking and reporting.
• PROFILE — Staff view their account information, change their language preference, and securely log out.
SECURE AND FAST LOGIN
No passwords, no forgotten passwords. Staff simply enter their business account name and register their device in seconds with a one-time code received from their manager. Session information is stored in the device's secure keychain.
FOR EVERYONE
The app is available in many languages, including Turkish, English, German, French, Spanish, Italian, Russian, Arabic, and Albanian.
Increase guest satisfaction, measure team performance, and never miss a request with Flow by Q-smart.
QR waiter calling system with instant request management, notifications and QR completion.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesPersonal info and Device or other IDs
- Data is encrypted in transit
- You can request that data be deleted
What’s new
Flow by Q-smart ile personel talep yönetimi artık cebinizde!
Bu ilk sürümde:
• Anlık talep takibi ve önceliklendirme (Kritik / Yüksek / Normal)
• QR kod ile güvenli talep tamamlama
• Push bildirimleri
• Filtrelenebilir talep geçmişi
• Parolasız, hızlı personel girişi
Otel, restoran ve saha operasyonlarınızda hiçbir talebi kaçırmayın.
Bu ilk sürümde:
• Anlık talep takibi ve önceliklendirme (Kritik / Yüksek / Normal)
• QR kod ile güvenli talep tamamlama
• Push bildirimleri
• Filtrelenebilir talep geçmişi
• Parolasız, hızlı personel girişi
Otel, restoran ve saha operasyonlarınızda hiçbir talebi kaçırmayın.
Everyone
Learn moreApp support
phone
Phone number
+903122560280
About the developer
BIFRA MUHENDISLIK DANISMANLIK ELEKTRONIK SANAYI VE DIS TICARET LIMITED SIRKETI
tolgatastan@bifra.com.tr
GERSAN SANAYI SITESI TAHSIN KAHRAMAN CAD. NO:95 ERGAZI
YENIMAHALLE
06370 Ankara
Türkiye
+90 555 665 18 79
