Parcel Pending
star
369 reviews
Everyone
info
50K+
Downloads
Everyone
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About this app
Parcel Pending makes it simple to receive your packages and online orders! Get automatic notifications the moment your packages are delivered with our easy-to-use mobile app.
Use the Parcel Pending mobile app to:
- Get package delivery notifications
- Utilize contactless package access
- Use a unique QR Code for pick-up
- Set vacation mode
- Add and manage other users
- Update notification preferences and accessibility settings
- Contact our support team 24/7
We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.
Use the Parcel Pending mobile app to:
- Get package delivery notifications
- Utilize contactless package access
- Use a unique QR Code for pick-up
- Set vacation mode
- Add and manage other users
- Update notification preferences and accessibility settings
- Contact our support team 24/7
We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.
Parcel Pending makes it simple to receive your packages and online orders!
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- This app may share these data types with third partiesFinancial info
- No data collectedLearn more about how developers declare collection
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
367 reviews
James Brittain
- Flag inappropriate
September 8, 2026
This app and service are a nightmare. I have a text and an email from them for a delivery but it won't show up in the app at all (yes I'm logged in). The app has no way to contact customer service for issues outside of their pre-filled issues. Phone calls have hours long holds. I had a package delivered to one of their lockers and it won't open. It accepted the barcode and code number, but the door won't open. I have no way to get help. Can't reach anyone at this company. Beware and avoid them.
2 people found this review helpful
Quadient Shipping - Parcel Pending
September 8, 2026
Hello James, we're sorry to hear about your experience. We understand how frustrating it is when a package doesn't appear in the app and you're unable to access a locker. We'd like to investigate and help. Please contact me directly at heather.singh@quadient.com with your account details so we can review this further. Thank you, Heather
Richele Butler
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- Show review history
September 16, 2026
UPDATE: I was contacted and refunded a week later, but no one could tell me why the locker was empty. No responses to messages. I had vacation mode on, yet received daily messages that I would be charged a late fee if I didn't pick up the parcel, & then was on fact charged a late fee on 9/1 despite it being within 3 days of my return from vacation. I went to pick up my package on 8/31, & the locker was EMPTY. 😡 I sent messages for help thru the app 8/28, 8/31, and 9/2. No response.
2 people found this review helpful
Quadient Shipping - Parcel Pending
September 8, 2026
Hello Richele, Thank you for bringing this to our attention. We understand how frustrating it is to receive late-fee notices while Vacation Mode was enabled, be charged a fee, and then find the locker empty. Please contact me directly at heather.singh@quadient.com with your property information so we can review this further.
Regards,
Heather
Ann Vuong
- Flag inappropriate
August 9, 2026
It's an annoying app. It sends me multiple reminders in the very same day a package is received. It frequently miscounts how many packages I actually have. Not sure if this is the app or a building issue, but the time it unlocks the door lags and if you don't get the timing right to open the door, you've missed your chance and it's locked again so you need to request a new code.
1 person found this review helpful
Quadient Shipping - Parcel Pending
August 10, 2026
Hello Ann,
Thank you for your feedback. We're sorry to hear about your experience with notifications, package counts, and locker access timing. We appreciate you bringing this to our attention and will research these issues further with our team. Contact me at heather.singh@quadient.com if you'd like to share additional details. Heather
What’s new
Our app is updated regularly. Thank you for your feedback, which helps us improve it.
This version includes:
- Bug fixes
- Various improvements
This version includes:
- Bug fixes
- Various improvements
Everyone
Learn moreApp support
phone
Phone number
+18553164756
About the developer
QUADIENT SHIPPING
PLS_Lite_Development@quadient.com
127 AVENUE JOSEPH BOITELET
84300 CAVAILLON
France
+33 4 90 04 20 28