3.4
105 reviews
Content rating
Everyone
10K+
Downloads
Content rating
Everyone
Learn more
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About this app

Parcel Pending PLUS makes it simple to receive your packages and online orders! Get automatic notifications the moment your packages are delivered with our easy-to-use mobile app. 
 
Use the Parcel Pending PLUS mobile app to: 
- Get package delivery notifications
- Utilize contactless package access
- Use a unique QR Code for pick-up
- Set vacation mode
- Add and manage other users
- Update notification preferences and accessibility settings
- Contact our support team 24/7
 
We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better. 
Updated on
Apr 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
104 reviews
Alex Cameron
May 4, 2026
This app and service is barely functional, I wouldn't be surprised if they go bankrupt soon and take all the packages in the lockers to auction. Not a single workflow for getting a package is reliable or quick, so good luck if you don't have 5 minutes to do what should be a 30 second process. Also, if your login stop working (despite not updating it) then try a reset your password, you receive "there is no account for this email", with a sign up link to then get "email is in use, please login."
Did you find this helpful?
Quadient Shipping - Parcel Pending
May 5, 2026
Hello Alex, Thank you for your feedback. We’re sorry for the frustration you’ve experienced. The issues you described, including access workflows and login errors, have been escalated, and we’re actively working with our development team to improve reliability and performance. Regards, Heather
Terry Patterson
April 18, 2026
Support Is Non-existent. I wasn't getting notified by the app that packages were in the lockers. I used their email form, no response. I called and their automated call back service never called me. I am sitting here now waiting on hold for someone to pick up. No statement on how long this wait will be. This entire service has gone downhill. I would advise avoiding signing up.
3 people found this review helpful
Did you find this helpful?
Quadient Shipping - Parcel Pending
April 23, 2026
Hello Terry — we’re very sorry for your experience and understand how frustrating this has been. This isn’t the level of support we aim to provide. Please contact me directly at heather.singh@quadient.com with your details so I can assist and address this. Regards, Heather
stuart dobbs
April 8, 2026
The non-plus version of this system worked great, never had any issues. However, since being forced to "upgrade" to the plus version it's been a joke. The app consistently fails to open lockers, I have to manually scan the QR code at the kiosk to request my package like some sort of Victorian urchin begging for gruel.
5 people found this review helpful
Did you find this helpful?
Quadient Shipping - Parcel Pending
April 14, 2026
Hello Stuart, Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the Plus app compared to the previous version. Having to use the kiosk as a workaround is frustrating. I have shared your comments with our development team for review and improvement. Regards, Heather

What’s new

Our app is updated regularly. Thank you for your feedback, which helps us improve it.
This version includes:
- Bug fixes
- Various improvements
Content rating
Everyone
Learn more

App support

Phone number
+18553164756
About the developer
QUADIENT SHIPPING
PLS_Lite_Development@quadient.com
127 AVENUE JOSEPH BOITELET 84300 CAVAILLON France
+33 4 90 04 20 28