Parcel Pending

Quadient Shipping - Parcel Pending

About this app

Parcel Pending makes it simple to receive your packages and online orders! Get automatic notifications the moment your packages are delivered with our easy-to-use mobile app. 
 
Use the Parcel Pending mobile app to: 
- Get package delivery notifications
- Utilize contactless package access
- Use a unique QR Code for pick-up
- Set vacation mode
- Add and manage other users
- Update notification preferences and accessibility settings
- Contact our support team 24/7
 
We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better. 

Ratings and reviews

This app and service is barely functional, I wouldn't be surprised if they go bankrupt soon and take all the packages in the lockers to auction. Not a single workflow for getting a package is reliable or quick, so good luck if you don't have 5 minutes to do what should be a 30 second process. Also, if your login stop working (despite not updating it) then try a reset your password, you receive "there is no account for this email", with a sign up link to then get "email is in use, please login."

It's an annoying app. It sends me multiple reminders in the very same day a package is received. It frequently miscounts how many packages I actually have. Not sure if this is the app or a building issue, but the time it unlocks the door lags and if you don't get the timing right to open the door, you've missed your chance and it's locked again so you need to request a new code.

this app consistently has problems. my apartment just started using this app and I've already had to call and wait on multiple hour long calls in order to pick up packages that didn't show up as delivered. their customer support agents are limited in being able to support. also they charge $5 just to pick up your own package if it sits for more than 2 days. I am contemplating picking up my packages a mile away to avoid this poor experience. They don't respond to emails or chat support.

What’s new

Our app is updated regularly. Thank you for your feedback, which helps us improve it.
This version includes:
- Bug fixes
- Various improvements