Qualstar CU Mobile Banking
3.8star
136 reviews
10K+
Downloads
Everyone
info
About this app
Account access anywhere you are – check balances and search transaction history, deposit checks, sync accounts & loans at other financial institutions, pay bills and make transfers to accounts and loans, apply for loans, send secure messages to the credit union, activate, freeze and block/re-order debit & credit cards, and MORE!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.8
133 reviews
Kenna Dennison
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September 22, 2021
The visuals and options on this app are nice. Well, they would be nice if I could log in. Fingerprint never works, save my password does not work, and typing in my password results in "an unexpected error". Frustrating, because once you can get logged in this is a very useful and well designed app.
3 people found this review helpful
Qualstar CU
September 22, 2021
Hi Kenna--thanks for sharing your feedback; please try deleting the app and re-install the latest version--you can also delete unused apps and old photos/messages in case device space is the issue. If that doesn't help, please call 800-848-0018 or visit a branch for troubleshooting specific to your device.
A Google user
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March 11, 2020
Nope. Don't like the new Android app. Not one bit. Why "improve" something that worked simply and smoothly? And yes, I DO know my username and password. Getting tired of constantly resetting it. *** It's still terrible!! Now it suddenly doesnt recognize my device. Wont let me log in. Keeps sending 'authentication' codes, with nowhere to enter them. It looks awful. It's not 'clean' or simple. It all blends together. And now I cant even log in. MARCH 10 - Terrible. Just terrible.
8 people found this review helpful
Qualstar CU
February 6, 2020
Hi Teri, we realize this is a big change for our members, and we are sorry you don’t like the format of our new Mobile Banking app. If the forgot username & password functions aren’t working for you, to troubleshoot your log-in issue please contact our Call Center at 800-848-0018; they have been able to quickly help members get logged in.
A Google user
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April 15, 2020
I stand by my review of this app. Did it finally start working? After a few weeks... Yes. Can you fingerprint log in?... No, the option is there... You can turn it on and see its turned on, but the button that says log in with fingerprint, does nothing. If you simply try to place your fingerprint on the reader while looking at your accounts, it does nothing. I have to back out to the log in screen, and then I have to type all my info in.
12 people found this review helpful
Qualstar CU
February 10, 2020
Hi Christina—thanks for letting us know; to assist with your log-in issues, our Call Center is doing a great job of helping members navigate the new system and any username/password issues. Please call 1-800-848-0018 between 8am-6pm M-F for log-in assistance and any other help you need using our online services.
What's new
Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.
