KeyMobile

3.4
7.57K reviews
1M+
Downloads
Content rating
Everyone
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About this app

ABOUT THE APP
KeyMobile App – BRANCHLESS BANKING!
Keymobile provides a seamless, secure, and personalized banking experience right at your fingertips. It’s time to take control of your finances and unlock a world of possibilities.
Enjoy quick access to loans, investments, and international transfers that make life easier.

How to Access the KeyMobile App

New Users:
To begin using the KeyMobile app, follow these steps:
• Download and install the KeyMobile app.
• Click on Register
• Enter your BVN, account number, and select a verification option.
• Provide the last six digits of your card.
• Enter the SMS OTP sent to your phone.
• Create a preferred username and password.

Existing Users:
If you are already a registered user, you can access the KeyMobile app using the following methods:
• Log in with your username.
• Enter your existing password to complete transactions, OR
• Utilize facial recognition OR
• Utilize fingerprint authentication for a seamless login experience.

Key Features of the KeyMobile App
Account and Card Services:
• Single-view of all your account balances and status.
• Access information on all cards linked to your account.
• Block your lost or stolen card.
• Retrieve and share historical transaction receipts.
Send Money:
• Transfer funds to your own account.
• Send money to Keystone accounts and all other banks.
• Transfer funds to phone numbers.
• Send money to multiple beneficiaries.
• Seamlessly make transfers to foreign accounts.

Pay Bills:
• Purchase airtime for yourself and others.
• Buy data packages for internet access.
• Settle your cable subscription payments.
• Pay utility bills.

Loan and Investment:
• Request a loan directly through the app.
• Book investment opportunities to grow your wealth.

Self-Service Options:
• Set transaction limits.
• Change and reset your transaction PIN for added security.
• Set up standing instructions for recurring transactions.
• Manage your list of beneficiaries effortlessly.
• Enrol for NQR for enhanced payment convenience.

Contact Us:
For any inquiries, requests, or dispute management, please use the following contact details:
Address: 1, Keystone Bank Crescent, V/I.
Email: Contactcentre@keystonebankng.com
Phone: 014485742 or 0700 2000 3000 or 070 4600 4000.
Updated on
Jun 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
7.47K reviews
christopher otoakhia
June 27, 2024
If I had a penny for each time this app has frustrated me, I'll be cruising on a yatch with Jeff Bezos right now. I bet there are insects out there that can deliver a smoother and more reliable experience for financial transactions. It honestly feels like it was programmed by a team of 8 year-olds. This is by far the worst app update I've ever done, I can't even purchase data since I got the new update. Please work on your app, thank you.
1 person found this review helpful
Did you find this helpful?
Keystone Bank Limited
June 27, 2024
Hello christopher otoakhia, thank you for writing to us. We apologize for the inconvenience caused. Please provide your account number and confirm the screenshot of the error message received via email to contactcentre@keystonebankng.com or call 070020003000 for verbal clarification and assistance. We look forward to hearing from you. ^Emmanuel.
Ubong Johnson
June 21, 2024
I really enjoyed this app Even where I am currently now there's no network to be receiving any alert but it's this app that I know what's happening in the account, But what I don't like about this app is you can't send money to opay which is really affecting me now, I have updated the app but I still can't achieve it, I will keystone will look into that thanks.
2 people found this review helpful
Did you find this helpful?
Keystone Bank Limited
June 22, 2024
Hello Ubong Johnson, we appreciate the feedback. Kindly be informed that Opay and Palmpay are currently unavailable on our banking platforms due to system upgrade. Please be advised that our customers will be advised once they are made available. All inconveniences regretted. ^Blessing.
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