Verint Appointment and Queuing

Appointment and Queuing by Verint

About this app

Create a better customer experience (CX) with Verint Appointment Booking and Queue Management.

The Verint Appointment & Queuing app enables stores and bank branches to drive sales and deliver exceptional CX by seamlessly managing appointments, walk-ins and events.

Key software solutions:

• Appointment Booking
• Queue Management
• Event Management

All solutions are also available on any desktop browser.

To learn more or request a demo, visit https://www.verint.com/appointment-booking-and-queuing/

Already have a Verint Appointment & Queuing account? Download the app to start elevating the customer experience.

What’s new

Updates & Bug Fixes:

- Fixed an issue in User Profile where invalid shift times could be selected.
- Resolved a bug in the Add Customer dialog so the country code is correctly updated based on the entered phone number.
- Improved app orientation behavior — the app now defaults to landscape mode on Tablets
- Fixed an issue with updating the “Arrived” status for bookings.

View the full release notes: https://connect.verint.com/documentation/whatsnew/w/whatsnew/40335/appointments-and-queuing