QuickDesk

Nextcore Technology Inc.

About this app

Quickdesk brings your helpdesk to your phone. One app serves both support agents and clients, adapting to your role in each organization you belong to.

FOR AGENTS & STAFF
• Browse, search and filter tickets by status, priority, or "assigned to me"
• Open a ticket to see the full conversation timeline
• Assign tickets and reply on the go
• A quick dashboard of what needs your attention
• Manage contacts and organizations

FOR CLIENTS
• Raise new support tickets in seconds
• Track the status of your requests
• Follow the whole conversation with the support team

WORKS THE WAY YOU DO
• Email and password sign-in
• Multi-organization support — switch workspaces and your role adjusts automatically
• Clean, fast, role-aware interface

Quickdesk syncs with your existing Quickdesk helpdesk platform, so your tickets, teams and organizations stay consistent across web and mobile.

Have feedback or a feature request? We'd love to hear from you.

What’s new

Welcome to Quickdesk — your helpdesk in your pocket.

• Sign in and switch between your organizations
• Agents: browse, search and filter tickets; assign and reply
• Clients: raise tickets and track their status
• Dashboard overview, contacts, and full ticket timelines