
Jason Edmondson
App barely functions. It will find a way to charge you without notification though. Parked in free 2-hour parking, left before time expired, but forgot to end the session. Didn't receive a notification from the app, but got an email 1 day later that I had been charged for 24 hours of parking.
5 people found this review helpful

Judith Jones
A town near me uses this app for their meters. My first time using, downloaded the app, entered all if my info, app asked if I wanted to receive notifhcations/alerts, so I agreed. Thought this is great very convenient. 2 days later notice addtional 2.99 charge in addition to the parking fee. Customer support rep says Isigned up for their premium subscription, refused to reverse the charge or escalate to someone else. Reported to BBB.
2 people found this review helpful
Mobile Smart City Corp
May 15, 2025
Yes, we do offer Pango Save however it is your choice. You have to opt-in and can cancel at anytime.

Marek Wasilewski
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Forgot to turn it off after half an our of parking and end up paying for 8 hours. The app does not offer remiders that the time is still running. Contacted customer service. After more than a week, they responded that they only collect the money as a middle person and can't give me refund. And if you want to have reminders or alerts that, eg, your car moved, you have to pay $3 a month on top of the fee the charge you ever time you use their service! Thank you City of Wilkes-Barre!
10 people found this review helpful